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Hospitality Management Level 3 (QLS) Course

Welcome to the Hospitality Management (Level 3) course, where you will embark on a comprehensive journey into the dynamic world of hospitality leadership and service excellence. This course is designed to equip you with the essential skills and knowledge needed…

4.9/5.0 Reviews
7998 Students
  • Last updated 2 April 2024
  • English
  • Accredited Course

Welcome to Open Learning College – Change your career, Increase your salary, and Improve your life.

Course Overview                                                    

Embark on a transformative learning journey with the UK’s most innovative home study provider, offering courses designed to unlock your true potential and facilitate the career change you desire. Access our distance learning courses directly from anywhere, anytime, and acquire industry-recognised Professional Qualifications essential for advancing in your career.

Specifically, explore the flexible and convenient Hospitality Management (Level 3) course, an ideal way to gain a diploma qualification. Whether you aim for further education, improved job prospects, or expanded knowledge, this comprehensive course allows you to prepare thoroughly for exams or careers through home study. Plus, it’s structured to be accessible and beneficial even if you have no prior knowledge in Hospitality Management.

The hospitality industry is probably the largest industry in the world and its four sectors are major industries in their own right: food and beverage; accommodation; travel and tourism, and leisure and recreation. The industry, as a whole, is continually expanding and changing offering its employees endless opportunities in a dynamic environment. This course will provide an overview of the hospitality industry. It can be a platform for further study at level 4; a starting point to enter the industry; or simply a source of information for anyone who is interested in this dynamic industry.

 Course Key Topics

the Hospitality Management (Level 3) course is divided into 10 modules.

Module 1: An Overview of the Hospitality Industry
The hospitality industry, in its entirety, is probably the largest global industry. Excluding the food and beverage sector, the industry generated 2.36 trillion US dollars in 2014 with all indicators show continuing growth over the next few decades: the only global industry that continued to grow during the recession.

In this unit you will learn the structure of the industry and gain an insight into how the 4 main sectors interact. You will start to understand how fluid the industry is and the need for those involved in the industry to continually adapt to changes in demand.

Module 2: Leadership and Management
The hospitality industry is all about pleasure and entertainment: it is driven by disposable income, the amount of leisure time available and fashion. For example, one of the largest growing markets in the world is the Chinese market due to increases in income and leisure time plus increased exposure to the media which has made Chinese consumers more aspirational and more liberated.

In this unit you will be introduced to the essential elements of all successful business management: sound leadership skills; financial planning and analysis of supply and demand. In addition, you will start to understand how changes in fashion, culture and the media influence the industry and how a successful manager can diversify and modify their product to accommodate the changes in demand.

Module 3: Human Resource Management and Customer Service
The hospitality industry is a ‘people orientated’ industry: to keep in business, hospitality businesses must ‘keep the customer satisfied’. Business travellers demand efficient, polite service in order to conduct their own business goals effectively. The day tripper or holiday maker want relaxation, enrichment or fun, whatever their motivation they will expect courteous, enthusiastic customer service. With so much choice now available, but often of a similar kind, customer service is the value added that can draw the consumers in.

In this unit you will explore how businesses can develop and maintain a customer service culture and clear customer service standards. You will understand the importance of teams and team building and the difficulties that have to be overcome in an industry where high staff turnover and a high percentage of remote employees are prevalent. The important role of human resource management will be discussed and assessed.

Module 4: Marketing and Public Relations
Well planned, motivating promotion and marketing is essential for success in hospitality in the 21st century.
You will learn about the traditional methods of promotion and advertising; the role of public relations and the impact of social media on the industry.

Module 5: Environment and Sustainability
Sustainability is about the economic, social, cultural and environmental effects both at a local and global level of human activity. Due to climate change, increased public awareness and dwindling resources, sustainability is now high on the global political and economic agenda. The hospitality industry, due to its nature, has received much criticism as to its impact on the environment and its lack of sustainable development.

In this unit you will learn the basic principles of sustainability; gain an understanding of the historical inadequacies of the hospitality industry (particularly travel and tourism), and explore the ways and means that the industry as a whole is addressing the issues.

Module 6: Food and Beverage
Catering is at the heart of the hospitality industry and satisfies the needs of both locals and visitors.
In this unit you will appreciate the vast range of food and beverage providers. You will consider the distinction between a hospitality provider and a convenience outlet to evaluate the importance of the distinction. You will understand how the law, in particular food safety and health and safety, impact on the sector.

Module 7: Accommodation
Traditionally, the hotel industry was seen as the hospitality industry and this is still the opinion of many. Although the industry, by definition, now encompasses a far greater range of enterprises, the hotel sector still generates an income of 550 billion US dollars, making it a significant sector.

In this unit we will examine how the accommodation sector has grown and diversified over the years. You will examine the role of branding and the dominance of the international brands. In addition, examine how the independent establishments continue to thrive in spite of the major internationals.

Module 8: Travel and Tourism
The travel and tourism industry is one of the largest industries in the world and is continuing to grow. In 2014 the industry generated 2364.8 billion US dollars, directly employing 105,408,000 workers. Its indirect impact is even greater, generating 7580.9 billion US dollars in revenue and supporting over 274,000,000 jobs in the wider economy such as retail, catering and banking. The career opportunities are vast and varied.

In this unit you will appreciate the diversity of the travel and tourism industry and how it interacts and overlaps with the other hospitality sectors.

Module 9: Leisure and Recreation
The leisure and recreation sector is difficult to identify as it can be argued that all hospitality is based on leisure and recreation. A simplified definition is the enterprises that provide activities such as sport and for the pursuance of hobbies.
In this unit you will examine how leisure and recreation enterprises cater for local needs and their importance to the local economy and culture. In addition, you will explore the fastest growing area, health and wellbeing, and analyse the reasons for its growth.

Module 10: Events Management
Event management saw an explosion of growth from the late twentieth century and is still one of the fastest growing areas. Event management encompasses events from small local conferences, exhibitions and fairs to major international events such as the World Cup, the Olympics and G7 conferences.

In this unit you will learn the elements of good event management and analyse the impact of events on both the local and international environment.

(Please click on the curriculum tab above to see a detailed view of each module)

What Will You Learn?

  • In the Hospitality Management course, students will gain a comprehensive understanding of the principles and practices essential for effective management in the hospitality industry.
  • The curriculum covers a wide range of topics, including hotel and restaurant management, event planning, customer service, and financial management within the context of hospitality businesses.
  • Students will explore strategies for providing exceptional guest experiences, optimizing operational efficiency, and adapting to industry trends.
  • Additionally, the course will delve into marketing strategies, human resource management, and the importance of maintaining high standards of quality and safety.
  • Through a combination of theoretical knowledge and practical skills development, participants will be well-equipped to navigate the dynamic and competitive landscape of the hospitality sector.

Career Profile - Hotel Manager

Career Profile

Hotel management requires excellent people management skills and a calm, professional, approachable manner

As a hotel manager, you’ll be commercially accountable for budgeting and financial management and will need to plan, organise and direct all hotel services, including front-of-house (reception, concierge, and reservations), food and beverage operations and housekeeping.

In larger hotels, you’ll often have a specific remit, such as guest services, accounting or marketing, and your role will form part of a general management team.

As a Hotel Manager, you’ll need to:

* plan and organise accommodation, catering and other hotel services
* promote and market the business
* manage budgets and financial plans and control expenditure
* maintain statistical and financial records
* set and achieve sales and profit targets
* analyse sales figures and devise market and revenue management strategies
* recruit, train and monitor staff
* plan work schedules for individuals and teams
* meet and greet customers
* deal with customer complaints and comments
* address problems and troubleshoot accordingly
* ensure events and conferences run smoothly
* supervise maintenance, supplies, renovations and furnishings
* deal with contractors and suppliers
* ensure security is effective
* carry out inspections of property and services
* ensure compliance with licensing laws, health and safety and other statutory regulations.


* Starting salaries for an assistant general manager are around £19,000 to £40,000. There will be variations depending on levels of competition, as well as the location and size of the hotel. Where a position requires the manager to ‘live in’, this will also be reflected in the salary offered.
* If you manage a small hotel or are the deputy manager of a larger hotel, expect a salary in the region of £20,000 to £35,000.
* As a general manager in London, you could earn £85,000 on average with a range of £50,000 to £200,000 for the largest, most prestigious hotels.

Salaries rise with performance and progression but will be lower in small, independent hotels. For managers employed by large, global hotel groups, where there are opportunities to work overseas, the financial rewards are considerable.

Additional benefits can include pension and life assurance schemes, private healthcare, shared-ownership schemes, live-in accommodation, meals on duty, clothing allowance or provision of uniform, a flexible working pattern and discounted hotel accommodation worldwide.

Salary data from the Berkley Scott Salary Survey 2020. Figures are intended as a guide only.

Working Hours

Your working hours will vary according to the type of hotel you’re working in and its location, but typically the role includes regular unsocial hours – late nights, weekends and bank holidays will all be part of your shift pattern. Working hours can be long and could restrict your social and family life.

What to expect

* Although some of the work is office-based, much of your time will be spent with customers and staff.
* Around 50% of hotel managers are self-employed in small hotels, motels, inns and residential clubs.
* Women are under-represented in senior management roles in the hospitality industry. Reviews, such as Women in Hospitality, Travel and Leisure 2020, address this issue and call on companies to support the progression of women into senior roles within the industry.
* Hotel management requires total commitment, as the work is exacting and demanding, with erratic, unsocial hours and constant pressures.
* Managers must dress smartly when on duty and must remain diplomatic, polite and patient at all times.
* Additional benefits can include pension and life assurance schemes, private healthcare, shared-ownership schemes, live-in accommodation, meals on duty, clothing allowance or provision of uniform, a flexible working pattern and discounted hotel accommodation worldwide.


You’ll need to have:

* a friendly personality, with a genuine desire to help and please others
* the ability to think clearly and make quick decisions
* good organisational and leadership skills
* numeracy and logistical planning skills
* a professional manner and a calm, rational approach in hectic situations
* the ability to balance customer and business priorities
* excellent communication and interpersonal skills, especially when dealing with speakers of other languages
* proficiency in another language – this is not essential but could be an advantage, especially for hotels which are part of an international chain
* energy and patience
* a smart well-presented appearance.

Career prospects

Because the hospitality workforce is generally young and staff turnover is quite high, promotion prospects are good for motivated graduates.

Progression is usually from graduate trainee to assistant front-of-house manager or assistant food and beverage manager, to deputy manager and then head of department. The speed of your promotion to management level mainly depends on the size of the hotel and your success as a trainee but can generally be achieved within two years.

It may take longer to reach the post of hotel or general manager – typically a further five to six years – and you may need to relocate and/or change employer several times to do so.

Within larger hotel groups, promotion may be to a more strategic role, such as corporate marketing, human resources or finance, for which additional qualifications may be needed. There might also be opportunities to work at head office or regional level. Opportunities also exist for experienced managers to work as management consultants.


Course Entry Requirements - Do I need previous experience?

  Course Entry Requirements

At Open Learning College, we firmly believe that education should be accessible to everyone, regardless of their background or previous education experience. That’s why we’ve designed our Hospitality Management (Level 3) course to be open to anyone who is interested in learning more about this fascinating subject, without any prior knowledge or experience required.

We want to give everyone the opportunity to expand their knowledge and take part in a highly rewarding online course, which is why we keep our entry requirements to a minimum. This means that you can start the course at any time and study at your own pace for up to 12 months from the date of initial registration, with the full support of a personal tutor.

Tutor Support - What support will I receive?

 The right support

Our Hospitality Management (Level 3) course is designed to provide you with comprehensive materials to guide you through your learning journey. You’ll have the support of your own personal tutor, who will be there to assist you with your coursework and answer any questions you may have. Furthermore, our Student Advisors are always available to provide you with practical advice and guidance via the online portal, email or phone, ensuring that you’re fully supported throughout your studies.

When you’re choosing a course provider, it’s vital to check the quality of their learning materials, the qualifications you will receive, and the kind of learning support that will be offered. With Open Learning College all our courses lead to Industry Recognised Qualifications. We’ll also give you high quality interactive online course materials and all the support you need.

  • When you gain a qualification with us you can be sure it will make your CV stand out and that it will be recognised and respected by your future employer. To ensure you succeed, Open Learning College also gives you:
  • Easy access to our courses with no entrance exams to sit and no previous experience required
  • Course materials written and developed by experts in their field
  • Access to a dedicated personal Tutor who will help you with any queries or if you need further clarification
  • V.O.I.C.E our Innovative delivery platforms enhances your learning via the Metaverse, Zoom or our Learner Management System.
  • Course Advisors who are specially trained to provide you with information about which of our courses is most suitable for you and your goals
  • All the support you need to help you succeed in your choice.


Course Assessments - How will I be assessed?

 Course Assessments

The Hospitality Management (Level 3) course at Open Learning College is designed to provide a comprehensive and flexible learning experience. Unlike traditional exam-based courses, our course is marked through a process of continuous assessment, which is guided by your personal tutor.

This means that you won’t have to worry about memorising information for a final exam. Instead, you will have the opportunity to learn at your own pace and apply your knowledge through practical assignments and quizzes at the end of each module. Our online platform allows you to access the course from anywhere and at any time, and you can also choose to receive the course materials by post.

When you complete each module, you will submit your assignments and quizzes online for marking. While there is no word count requirement for these assignments, we do expect well-thought-out and complete answers. Your tutor will provide constructive feedback and guidance on areas for improvement to help you achieve your best performance.

Once your assignments have been verified and assessed, you will be awarded a certificate of achievement from the Open Learning College. This certificate confirms that you have met all of the learning outcomes and assessment criteria for the Hospitality Management (Level 3), and demonstrates your competency and knowledge in this field.

With this qualification, you can advance your career or pursue further studies in the field of Hospitality Management .

Course Duration - How long will it take to complete the course?

 Course Duration

We recommend you spend approximately 200 hours of your time studying for Hospitality Management (Level 3) course. The pace of study is completely up to you. To give an example, if you dedicate 4 hours per week to study,  it would take you one year to complete but if you could spare 8 hours a week you could complete it in six months.

Get started today, and you can earn your Open Pathway Accreditation Diploma (OPA.dip) in Hospitality Management (Level 3) in as little as six months. 



Course Qualification - What qualification will I receive?

  Course Qualifications

This is a dual-certification course and you will therefore receive two qualifications. This course is certified by Open Learning College via the Open Pathway Accreditation Programme.

This course leads to a Level 3 for successful learners. This means that it is independently accredited at a level of learning equivalent to level 3 on the Regulated Qualifications Framework (RQF) for England.

This qualification has been developed by Open Learning College to meet the specific needs of our learners and has been accredited by QLS demonstrating the learning activity has reached the required Quality Licence Scheme standards and benchmarks.

The Quality Licence Scheme recognises a provider’s commitment to high-quality courses in the non-regulated sector, by evaluating quality processes and endorsing an organisation. This demonstrates to the people you work with that there is a commitment to delivering a high quality of learning and learners are able to receive an endorsed Certificate of Achievement upon completion of their course.

Open Learning College have undergone external quality checks to ensure that the organisation and the courses’ it offers meet a high standard. Regular reviews of our courses are carried out as part of the endorsement process.

The course depth and study has been benchmarked at Level 3 against level descriptors published by Ofqual.

Visit www.qualitylicencescheme.co.uk for more information.

1. You will receive your accreditation directly from QLS, once you have successfully completed your course (certification fees are included in the course fee).

2. You will receive the Open Pathway Accreditation Diploma (OPA.dip) from Open Learning College.

Grading & How it Works

The UK has a unique higher education grading system. Its most unique feature compared to traditional grading systems is that it aims to be more specific in describing students’ academic achievement.

This type of assessment method is highly valued because it offers many advantages. Most importantly it highlights your academic strengths and specific skills, therefore, it helps employers gain a better understanding of your true potential.

Since it is proved to be such an efficient tool to assess students’ performance, many foreign countries like Canada, Australia and India are using the same grading system on some occasions with small changes to fit into their own local educational context.

We use a letter grade scale from A to F to indicate the students’ academic performance. If you get an A it means you have shown outstanding knowledge whereas if you get an F it means your score is not sufficient to pass the exam.


What's Included - What do I get when I enrol?

  What’s Included

Your course fee covers everything you will need to successfully complete the Hospitality Management (Level 3) online study course and earn your qualification:

A full range of student services, including:

  • All textbooks, study folders, and/or online learning aids designed for online learning.
  • Free Open Learning College branded promotional item when you enrol.
  • One year’s educational support by a specialist tutor in your chosen course field.
  • Life-time access to the online student portal Xperience™ (Student Chat, Forums and Online Support Resources).
  • Comprehensive Study Guide & Study Plan.
  • PDF or hardcopy certificate to show employers (employer has access to certificate validation).
  • Life-time access to Career Hub our dedicated portal to support our students career aspirations.
  • Invitation to job fairs, webinars and career days for your faculty.
  • A diploma from the Open Learning College from our Open Pathway Accreditation programme (OPA.dip).
  • National Union of Student (NUS) TOTUM card
  • Free postage and packaging for UK mainland students.
Learning for Life Pack
  • Academic Reference
  • CV Refresh
  • Lifetime access to Career Hub
  • 25% off your Next Course



Course Enrolment Fee - How much are the course fees?

  Course Enrolment Fees

We want to make sure that you get the best value for your money, which is why we have included the registration fee, certification fee, and full tutor support in the course price. Enrolling in the Hospitality Management (Level 3) course would usually cost £456.25, but for a limited time, you can get a 20% discount and pay only £365.00 if you enrol online and pay in full.

If you prefer to spread the cost, you can choose our Easy Payment Plan. Simply pay a deposit of £91.25 when you enrol online and then make 4 equal payments of £91.25 per month.

The first payment is due about a month after you receive your course.

Payment Method Deposit Instalment Total
Pay in Full £365.00 N.A £365.00
Instalment Plan £91.25 £91.25 X 4 £456.25

Note: Instalment plans are not available to our international students.


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Enrol today and pay nothing and then pay in full up to 30 days later or split the cost into 3 interest-free monthly instalments. At checkout choose Klarna as your payment option and get the 20% pay in full discount option and access to your course today.

Method of Study - How will I learn?

Study Method

Paper Based Version

The course comes to you as a paper-based pack delivered by courier.

You will be given guidance through the Study Guide on the nuts and bolts of studying and submitting assignments.

Online Version

Our online course is an educational programme delivered over the internet, using our proprietary technology V.O.I.C.E. thus allowing students to access learning materials, lectures, and assignments through a digital platform. This type of learning enables participants to study remotely, typically at their own pace and time, using various digital tools like videos, presentations, discussion forums, and interactive modules.

The courses often offer flexibility in scheduling, allowing students to balance their studies with other commitments. Students can interact with instructors and peers through online communication channels like Zoom for Education and the Metaverse, and submit assignments electronically.


Remote Learning - What is remote learning and is it right for me?

  Remote Learning Explained

Metaverse Learning

In this era of technological advancement, the way we learn has also evolved. Open Learning College introduces learning in the Metaverse, a concept that brings the learning experience right to your digital doorstep. With this innovative approach, you can create your avatar and visit your virtual campus and explore your chosen course from the comfort of your home, the coffee shop down the street, or even while relaxing at the park. Through cutting-edge platforms like V.O.I.C.E, we deliver course materials, tutor guidance, and engaging content online. This means you have the freedom to choose when and where you learn, all while staying connected with tutors and fellow learners.

Unleash the Power of ZOOM

Open Learning College offers dynamic learning through Zoom. With Zoom, you can join live interactive sessions, virtual classrooms, and connect with your instructors. Zoom provides the bridge to real-time discussions, making learning engaging and responsive. No need to be physically present; you can actively participate from anywhere with an internet connection. Zoom transforms your digital device into a window to knowledge, ensuring that learning is an accessible, collaborative, and exciting journey.

Learner Management System (LMS)

Our comprehensive Learner Management System empowers your learning experience. Designed for ease and accessibility, the LMS lets you access course materials and associated resources. With the LMS, you are in control of how you manage your learning journey. You can organize your study plan, access resources, and stay on top of your course. The LMS is the key to personalised learning, ensuring that you navigate your educational path with confidence and independence.


Open Learning College’s approach empowers you to embrace remote learning like never before. Through our industry leading, innovative platform V.O.I.C.E we incorporate the  Metaverse, Zoom for Education, and our incredible Learner Management System (LMS), you have the tools to create a learning experience tailored to your needs. The digital era has redefined education, making it more flexible, accessible, and engaging. With us, you can embark on your learning journey with the power of technology at your fingertips, whenever and wherever you want.


FAQ's - Our most frequently asked questions

  Got A Question?

How does distance learning work?

To ensure studying is flexible and convenient, most of our courses are divided into modules. You work through each module at your own pace and time. Once completed, submit the test, quiz, or assignment for marking. The support period is dependent on the type of course you choose; our minimum support period is one year.

When can I start the course?

The answer is simple, when YOU want; you can start the course at any time we do not have any set enrolment dates. Most of our courses don’t requireany previous experience or qualifications. All you need is a desire and motivation to succeed. You can even start right now – call and speak to one of our Course Advisors.

How long does the course take?

This is dependent upon your choice of course and how fast you want to learn. A full breakdown of the course is available in the course brochure or online. We do provide estimated number of study hours; ask our course advisors for details.

Do the courses have tutorial support?

Yes, you will be allocated a tutor who specialises in your chosen subject and will guide you through the course, mark your assignments and generally help you with any problems you may have.

If I fail an assignment can I retake it?

Yes, your tutor will ask you to resubmit your assignment and give you support as to where you could improve.

How do I get help with my course work?

You can get help by submitting a question to your tutor via the online portal and by submitting your assignments for marking. You must send your assignments one at a time so the tutor can mark one and give you feedback.

Will I get a qualification at the end?

Our courses provide you with a dual certification upon successful completion of the course. You will receive an Open Pathway Accreditation (OPA.dip) from our college. The second qualification will be awarded by the Ofqual awarding body for the course.

Will I have to sit an examination?

Most of our courses do not require you to sit examinations, only continual assessments. Where there are examinations required, you will receive all the information you need to make your own exam arrangements. Please note exam fees are not included in your course fee, unless otherwise stated.

Do I have to buy any other materials?

Our comprehensive course materials are designed to be self-contained with all the relevant information you require to complete the course and gain the relevant certification. However, some of our students undertake additional reading via relevant textbooks/study guides and/or the Internet to add value to their studies.

I’m not sure of what course I should take, Can you help?

Yes we can, it is important that you pursue a course which you will enjoy. Although we cannot make this decision for you, we employ a team of dedicated Professional Course Advisors, who will guide you towards making the right choice. Whether you want specific information, or just a chat about what’s available, contact us now.

Why choose Open Learning College?

The breadth and depth of our portfolio of courses means that we will have a course to interest you. We are committed to your success and offer advice and support through every step of the process. We have a dedicated team of Professional Course Advisors that can give you access to career and study advice,whilst offering you excellent value and quality courses.

Please contact us if you have not found the answer you are looking for.

Connect with Us

Xperience™ - Student Hub

Xperience™ our student hub is a comprehensive online platform designed to enhance the learning experience and support students throughout their educational journey

We understand that studying from home can be an entirely new experience for you, and it’s okay to feel a little intimidated because it’s not the typical “classroom environment.” However, we want to assure you that you’re not alone, and we’re here to help you every step of the way. To ease your concerns, we’ve created a welcoming online student community where you can interact with your tutor and fellow students who share your interests.

As a student of Open Learning College, you’ll have exclusive access to our online student portal, Xperience™, which offers a wealth of resources to enhance your learning experience. You can connect with other students, explore our extensive resource library, and manage your account efficiently. Our comprehensive support system is committed to ensuring that you have the best possible learning experience throughout your journey.

You will be able to use Xperience™ to:

  • Full access to the Metaverse and our student community.
  • Access the student forum which allows you to share ideas and chat with other students.
  • Access free online games, for when you need a break from studying.
  • View the study guide with plenty of useful hints and tips on how to get the most out of your course.
  • View your tutor’s feedback on your marked assignments.
  • View optional reading lists for your course (where available).
  • Access free courses such as: Improving Learning Skills, Job Interview Skills, The Effective Learner, Goal Setting and Time Management, Ten Tips to Complete a Good Test Paper and others.




Career Hub - Visit our online career portal CLAZMA.COM

  Career Hub

Register as a student and gain lifetime access to our comprehensive career hub, an all-in-one platform brimming with career and industry leading resources. Unleash your potential, impress employers, master essential business skills, and pave the way for your dream career.

At Open Learning College, we understand that achieving your desired career or role requires more than just a certification. That’s why our comprehensive Career Hub offers you unlimited lifetime access to a wealth of courses, PDF’s and tools, meticulously curated to empower your professional advancement. Developed and continually updated by industry leaders and career experts, the Career Hub provides you with trustworthy advice and resources on various career aspects, ensuring you have instant access to the guidance you need to succeed.

  • CV Builder: Craft a compelling CV customised to meet the specific needs and expectations of employers and recruiters.
  • Job Search Engine: Explore a vast collection of global job openings gathered from various job boards, companies, and agencies all in one place.
  • Career Planner: Map out and manage your career to-do list
  • Mock Interview Training Platform: Enhance your interview skills by practicing with a realistic mock interview and revising common interview questions.
  • Cover Letter Wizard: Effortlessly customise your cover letter for every job application
  • First Impression Generator: Enhance your networking skills and leave a lasting first impression


Enrol today and unlock your full potential to pave the way to a successful career.

Visit us at the Career Hub


Get Social! - Join our socials for daily inspiration

  Get Social!

“Join our socials for daily inspiration, discounts, insightful content, and a community of like-minded learners.”

Scan the QR code with your phone camera and like and follow us or click on the QR code to open our social pages.



Contact Us - I'm still not sure, can you help me?

Contact Us

Open Learning College
London Campus
124 City Road

Tel: +44 (0) 844 357 7777
WhatsApp: +44 (0) 7521 454418
Email: hello@openlearningcollege.ac


Hardware - Get a Tablet with your course preloaded

Get a tablet with your course pre-loaded

When you enrol with Open Learning College we can supply you with a Samsung Galaxy tablet (or equivalent) which is an excellent option for both work and play. Gone are the days when you need to rely on a desktop to get your work done. The best student tablets put power, portability and performance at the forefront of innovation and are sure to make student life a whole lot easier.


Is a tablet useful for students?

As a student, you are going to need a device that can work and play as hard as you do. Whether it’s note taking in lectures, researching, writing assignments or binge watching Netflix after a night out, a Samsung tablet has you covered.

A tablets offer the ideal balance between a smartphone and a traditional laptop. They are both highly portable; great when you are out and about  and powerful so you don’t need to worry about running out of battery mid way through a class.

Plus, the Samsung Galaxy Tab series is S Pen compatible giving you even more creative freedom. Whether it’s writing directly onto the screen so you can take notes or drawing and designing projects to share with others, the S Pen for Galaxy Tabs gives you the power to go beyond the norm of basic touch interaction. 


How can I use my tablet to study?

Bursting with awesome apps, a Samsung Galaxy Tab is the essential study companion. We’ve listed some of the ways your Galaxy Tab can help you study for assignments and ace your exams.

You can: 

1. Your tablet will come pre-loaded with your course links, that are easily accessible from your desktop.

2. Complete assignments using much loved productivity apps including Google Docs and Microsoft Office

3. Edit documents effortlessly with the awesome S Pen for Galaxy Tabs

4. Collaborate with your peers using video conferencing apps such as Zoom and Microsoft Teams

5. Access class recordings to keep up-to-date remotely

6. Access the Metaverse to visit Xperience™ our Student Hub or to join a lecture for your course. 

7. Juggle assignment deadlines with organiser apps such as myHomework

8. Take detailed lecture notes using Samsung Notes

9. Write, annotate and share group work using collaborative apps such as Google Docs


Can you use Zoom on a tablet?

Whether you’re working on a collaborative project or catching up with loved ones, you’ll be able to access Zoom on your Galaxy Tab. Zoom is available on the Google Play Store so you can stay connected wherever you go.


What are the best apps for studying?

With so many amazing apps available on Samsung tablets it can be hard to know where to begin when it comes to studying. Here are our top 5 free study apps to get you started (click on the app names to see more):

1. Samsung Notes: Write, draw and highlight in a variety of styles and colours during your lectures and meetings

2. Google Drive: Great for collaborative working whether it’s a word document, spreadsheet or formal presentation. Find your documents in Google Drive where they are saved to the free Google cloud service.

3. myHomework: A digital planner that enables you to track classes, assignments, exams and group projects so you’ll be sure never to forget a deadline

4. Microsoft Lens: Enables you to take pictures of whiteboards, blackboards, journals and other printed documents. The app will crop out everything around it and convert it into editable and shareable text.

5. RefMe: Getting to grips with source referencing in your essays can be a bit of a headache. RefMe makes the process of finding and citing sources quicker and easier. It also has thousands of educational resources which can be a great place to start your assignment research.


How to get your tablet?

At checkout when you enrol, you will be given the option to add your tablet and associated peripherals.  A full description of the tablet, model, size and technical specifications will be listed. 


Technical Requirements

Minimum technical requirement for online courses

If your course is being delivered online, please ensure you meet the requirements below.

For Windows, the minimum requirements may include a Windows operating system (such as Windows 7, 8, or 10), a processor with a speed of at least 1.6 GHz, at least 2 GB of RAM, and a graphics card with at least 128 MB of memory.

For Mac, the minimum requirements may include an Apple operating system (such as OS X 10.11 or later), a processor with a speed of at least 1.6 GHz, at least 2 GB of RAM, and a graphics card with at least 128 MB of memory.



Course Content

How to…. (a series of explainer videos)

Module 1 – An Overview of the Hospitality Industry

Module 2 – Leadership and Management

Module 3 – Human Resource Management and Customer Service

Module 4 – Marketing and Public Relations

Module 5 – Environment and Sustainability

Module 6 – Food and Beverage

Module 7 – Accommodation

Module 8 – Travel and Tourism

Module 9 – Leisure and Recreation

Module 10 – Events Management

Course Resources

Student Ratings & Reviews

5.0/5Out of 5
1 Review
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1 Star
01 February, 2024
I enrolled in the Hospitality Management Level 3 course to advance my career, and I'm thoroughly impressed. The course offers a comprehensive overview of the hospitality industry, covering leadership, marketing, and environmental sustainability. The modules on human resource management and customer service are particularly insightful, addressing the people-oriented nature of the industry. The flexibility of home study makes learning accessible, and the content is both engaging and informative. This course not only provides a strong foundation for entering the industry but also equips students with practical skills for effective management in the diverse sectors of hospitality.
Jessica Brown

College Announcements

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Use code HOSPITALITY50 at checkout before the month concludes!

🌟 Why Choose Our Hospitality Management Level 3 Course
Presented by Open Learning College, this course is your pathway to understanding the intricacies of hospitality management. Dive into comprehensive modules covering essential topics—from hotel operations to event planning. Gain practical insights into delivering exceptional guest experiences and managing successful hospitality businesses.

💡 What Makes Our Course Shine
Expert Guidance: Benefit from experienced tutors providing support throughout your learning journey.
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Flexible Learning: Tailor your studies to your schedule with 24/7 access to course materials.

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*This discount code cannot be used in conjunction with any other offer.