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Course Overview
Embark on a transformative learning journey with the UK’s most innovative home study provider, offering courses designed to unlock your true potential and facilitate the career change you desire. Access our distance learning courses directly from anywhere, anytime, and acquire industry-recognised Professional Qualifications essential for advancing in your career.
Specifically, explore the flexible and convenient Workplace Conflict Management (Level 2) course, an ideal way to gain a diploma qualification. Whether you aim for further education, improved job prospects, or expanded knowledge, this comprehensive course allows you to prepare thoroughly for exams or careers through home study. Plus, it’s structured to be accessible and beneficial even if you have no prior knowledge in Workplace Conflict Management.
The Workplace Conflict Management course is a meticulously designed qualification aimed at enhancing students’ knowledge and understanding of personal safety issues, particularly in relation to workplace violence. This course delves into both the practical and legal aspects of encountering violence in the workplace, highlighting its impact on personal safety and providing learners with the tools to effectively manage and mitigate such conflicts.
One of the standout features of this course is its personalised approach. Recognising that each learner’s needs and experiences may differ, the programme is tailored to address individual concerns regarding conflict resolution, workplace violence, and personal safety. This customised focus ensures that students receive relevant and practical advice, making the course highly applicable to their specific circumstances and professional environments. Throughout the programme, learners are encouraged to ask questions and seek guidance, fostering a supportive and interactive learning experience.
The course is structured into four comprehensive modules, each dedicated to a crucial aspect of conflict resolution in the workplace. These modules cover a wide range of topics, including identifying potential conflict situations, understanding the dynamics of aggressive behaviour, and developing effective strategies to defuse and manage conflicts. By providing a thorough exploration of these areas, the course equips learners with the skills necessary to handle challenging interactions confidently and professionally.
In addition to workplace-specific strategies, the programme also offers common-sense advice applicable to social environments, addressing broader personal safety concerns. This holistic approach ensures that students are not only prepared to handle conflicts in their professional lives but also have the knowledge and skills to protect themselves in various situations outside of work.
Course Key Topics
the Workplace Conflict Management (Level 2) course is divided into 4 modules.
Module 1: Managing Difficult Workplace Situations
Module 2: Addressing and Preventing Physical Confrontations
Module 3: Mediation Techniques for Workplace Disputes
Module 4: Understanding Workplace Safety Legislation
(Please click on the curriculum tab above to see a detailed view of each module)
Course Content
Workplace Conflict Management (Level 2) – FREE Starter Pack
How to…. (a series of explainer videos)
Module 1 – Managing Difficult Workplace Situations
Module 2 – Addressing and Preventing Physical Confrontations
Module 3 – Mediation Techniques for Workplace Disputes
Module 4 – Understanding Workplace Safety Legislation
Course Resources
Final Exam
Student Ratings & Reviews
College Announcements
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🌟 Why Choose Our Workplace Conflict Management (Level 2) Course
Presented by Open Learning College, this course is your gateway to understanding and effectively managing workplace conflicts. Dive into comprehensive modules covering essential topics—from conflict resolution strategies to fostering a positive work environment. Gain practical skills to handle conflicts professionally and efficiently.
💡 What Makes Our Course Shine
Expert Guidance: Benefit from experienced tutors providing support throughout your learning journey.
Real-World Skills: Acquire practical knowledge crucial for success in conflict management.
Flexible Learning: Tailor your studies to your schedule with 24/7 access to course materials.
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