Welcome to Open Learning College – Change your career, Increase your salary, and Improve your life.
Course Overview
Embark on a transformative learning journey with the UK’s most innovative home study provider, offering courses designed to unlock your true potential and facilitate the career change you desire. Access our distance learning courses directly from anywhere, anytime, and acquire industry-recognised Professional Qualifications essential for advancing in your career.
Specifically, explore the flexible and convenient Retail Management Fundamentals (Level 2) course, an ideal way to gain a diploma qualification. Whether you aim for further education, improved job prospects, or expanded knowledge, this comprehensive course allows you to prepare thoroughly for exams or careers through home study. Plus, it’s structured to be accessible and beneficial even if you have no prior knowledge in Retail Management Fundamentals.
Success in the retail industry is fundamentally tied to a business’s ability to attract and retain a loyal customer base. In an era of rapid market changes and evolving consumer behaviour, the necessity of securing a steady stream of customers has never been more critical. Retail establishments, whether large chains or independent shops, rely on consistent footfall and customer engagement to maintain profitability and sustain operations. The stark reality of this dependency is evident in the numerous recent closures within the retail sector, where businesses unable to generate sufficient sales and maintain customer interest have been forced to shutter their doors.
The retail landscape is characterised by intense competition, with businesses constantly vying for the attention and spending power of the same pool of customers. This competition is particularly fierce among major supermarket chains, which frequently engage in aggressive marketing campaigns designed to outmanoeuvre their rivals. These strategies often involve highlighting even the smallest price differentials or promoting exclusive offers in an attempt to lure customers away from competitors. The battle for market share in retail is relentless, and only those businesses that can effectively differentiate themselves, offer superior customer experiences, and consistently meet or exceed consumer expectations are likely to thrive.
Moreover, the rapid advancement of technology and the rise of e-commerce have further intensified competition within the retail sector. Consumers now have access to a wider range of options than ever before, often at the click of a button. This shift has forced traditional brick-and-mortar retailers to innovate and adapt in order to remain relevant. Implementing omnichannel strategies, enhancing in-store experiences, and leveraging data analytics to personalise customer interactions are just a few of the ways that successful retailers are navigating this new landscape. Those who fail to adapt risk becoming obsolete in a market where convenience, personalisation, and customer satisfaction are paramount.
Course Key Topics
the Retail Management Fundamentals (Level 2) course is divided into 8 modules.
Module 1: Customer Service Excellence in Retail
Module 2: The Retail Selling Process
Module 3: Team Dynamics in Retail Operations
Module 4: Health and Safety Protocols in Retail
Module 5: Retail Consumer Law Essentials
Module 6: Handling Customer Queries and Complaints
Module 7: Security and Loss Prevention Strategies
Module 8: Managing Customer Payments in Retail
(Please click on the curriculum tab above to see a detailed view of each module)
Career Profile - Retail Manager
Career Profile
Retail managers are responsible for the day-to-day running of a store, with the aim of maximising profits, while minimising costs
As a retail manager, you’ll manage the daily operations of a store or department and will have employees reporting to you. You’ll report to an area manager.
You’ll ensure promotions are run accurately and to the company’s standards and make sure that staff are all working towards the target for the day. It’s also your job to ensure that excellent customer care standards are always met.
Responsibilities
As a retail manager, you’ll need to:
* manage and motivate a team to increase sales and ensure efficiency
* manage stock levels and make key decisions about stock control
* analyse sales figures and forecast future sales
* analyse and interpret trends to facilitate planning
* use IT software programs to record sales figures, analyse data and forward plan to record sales figures, analyse data and forward plan
* deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews
* provide or organise training and development
* ensure standards for quality, customer service and health and safety are met
* resolve health and safety, legal and security issues
* respond to customer complaints and comments
* organise special promotions, displays and events
* attend and chair meetings
* update colleagues on business performance, new initiatives and other pertinent issues
* tour the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues
* deal with sales, as and when required
* maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what competitors are doing
* initiate changes to improve the business, such as revising opening hours to ensure the store can compete effectively in the local market
* promote the organisation locally by liaising with local newspapers and the community in general
* deal with other aspects of the business, such as customer service, finance, human resources, information technology, logistics or marketing – whether you need to do this will depend on the size of the store.
Salary
* Salaries for assistant positions generally range between £19,000 and £25,000.
* With a few years’ experience salaries can reach £25,000 to £40,000, depending on the organisation.
* With more experience, and especially in area manager roles, salaries of £40,000 to £80,000+ can be achieved in larger shops or supermarkets.
Some retailers offer bonuses or share offers, which can increase the amount payable, as well as other benefits such as pension schemes, company car, staff discounts, private healthcare, professional qualifications, gym membership and travel subsidies.
Working Hours
In the retail sector, the normal working week can exceed 40 hours. During peak periods such as Christmas, sales and other seasonal holidays, managers may work more than 40 hours.
Many retail stores operate in out-of-town sites and are open seven days a week. This means that there is a requirement to work irregular hours including late nights, weekends and bank holidays. Many organisations offer competitive annual leave entitlement. In addition, career breaks or job-sharing opportunities are also available for store managers.
What to expect
* Retail is a fast-paced environment and managers must react to consumer’s demands and industry trends. Because of this, there is an element of pressure.
* Most companies have a dress code, with fashion retailers offering employees a substantial discount to wear their merchandise on a seasonal basis.
* Many companies require their managers to be flexible with their mobility, however this tends to be done on a regional basis and relocation will always be discussed.
* Self-employment and franchising are possible. However, in spite of support from trade organisations such as The UK Franchise Directory, small traders can find the competition very tough.
* Travel away from your store base is usually just for meetings and training events.
Skills
You’ll need to have:
* effective leadership and the ability to motivate others
* the ability to plan and prioritise workloads and delegate accordingly
* customer focus
* the capacity to grasp new concepts quickly
* the ability to multi-task and work under pressure
* shrewd business sense and well-developed commercial awareness
* a desire to work as part of a team to generate fresh and innovative ideas.
Career prospects
Most retail companies tend to review employees’ performance annually. Appraisals are an opportunity to discuss your progress with your line manager and consider what you want to achieve in the year ahead. Development is a two-way process, and you’ll also be expected to contribute to your own career development.
Promotion often requires mobility, and if you’re working for a smaller chain there may be fewer promotional opportunities.
Progression typically includes:
* moving to a larger store, possibly in another part of the country
* managing a larger department
* moving to an assistant store manager role.
In some organisations, graduates run their own departments within weeks and can manage smaller stores within 18 months.
Within three to five years, you can potentially move into senior retail management positions. You may use this store experience to manage larger and more complicated store environments or to progress into regional management.
The flexibility and size of many retail organisations means that it is possible to move into more specialist areas of the business and head office functions, such as customer service, training and operations management. You can also move between different types of retailers or to a wholesale supplier.
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Course Entry Requirements - Do I need previous experience?
Course Entry Requirements
At Open Learning College, we firmly believe that education should be accessible to everyone, regardless of their background or previous education experience. That’s why we’ve designed our Retail Management Fundamentals (Level 2) course to be open to anyone who is interested in learning more about this fascinating subject, without any prior knowledge or experience required.
We want to give everyone the opportunity to expand their knowledge and take part in a highly rewarding online course, which is why we keep our entry requirements to a minimum. This means that you can start the course at any time and study at your own pace for up to 12 months from the date of initial registration, with the full support of a personal tutor.
Tutor Support - What support will I receive?
The right support
Our Retail Management Fundamentals (Level 2) course is designed to provide you with comprehensive materials to guide you through your learning journey. You’ll have the support of your own personal tutor, who will be there to assist you with your coursework and answer any questions you may have. Furthermore, our Student Advisors are always available to provide you with practical advice and guidance via the online portal, email or phone, ensuring that you’re fully supported throughout your studies.
When you’re choosing a course provider, it’s vital to check the quality of their learning materials, the qualifications you will receive, and the kind of learning support that will be offered. With Open Learning College all our courses lead to Industry Recognised Qualifications. We’ll also give you high quality interactive online course materials and all the support you need.
- When you gain a qualification with us you can be sure it will make your CV stand out and that it will be recognised and respected by your future employer. To ensure you succeed, Open Learning College also gives you:
- Easy access to our courses with no entrance exams to sit and no previous experience required
- Course materials written and developed by experts in their field
- Access to a dedicated personal Tutor who will help you with any queries or if you need further clarification
- V.O.I.C.E our Innovative delivery platforms enhances your learning via the Metaverse, Zoom or our Learner Management System.
- Course Advisors who are specially trained to provide you with information about which of our courses is most suitable for you and your goals
- All the support you need to help you succeed in your choice.
Course Assessments - How will I be assessed?
Course Assessments
The Retail Management Fundamentals (Level 2) course at Open Learning College is designed to provide a comprehensive and flexible learning experience. Unlike traditional exam-based courses, our course is marked through a process of continuous assessment, which is guided by your personal tutor.
This means that you won’t have to worry about memorising information for a final exam. Instead, you will have the opportunity to learn at your own pace and apply your knowledge through practical assignments and quizzes at the end of each module. Our online platform allows you to access the course from anywhere and at any time, and you can also choose to receive the course materials by post.
When you complete each module, you will submit your assignments and quizzes online for marking. While there is no word count requirement for these assignments, we do expect well-thought-out and complete answers. Your tutor will provide constructive feedback and guidance on areas for improvement to help you achieve your best performance.
Once your assignments have been verified and assessed, you will be awarded a certificate of achievement from the Open Learning College. This certificate confirms that you have met all of the learning outcomes and assessment criteria for the Retail Management Fundamentals (Level 2), and demonstrates your competency and knowledge in this field.
With this qualification, you can advance your career or pursue further studies in the field of Retail Management Fundamentals.
Course Duration - How long will it take to complete the course?
Course Duration
We recommend you spend approximately 160 hours of your time studying for Retail Management Fundamentals (Level 2) course. The pace of study is completely up to you. To give an example, if you dedicate 3 hours per week to study, it would take you one year to complete but if you could spare 6 hours a week you could complete it in six months.
Get started today, and you can earn your Open Pathway Accreditation Diploma (OPA.dip) in Retail Management Fundamentals (Level 2) in as little as six months.
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Course Qualification - What qualification will I receive?
Course Qualifications
Course QualificationsThis is a dual-certification course and you will therefore receive two qualifications. This course is certified by Open Learning College via the Open Pathway Accreditation Programme & NCFE.
This course leads to a Level 3 for successful learners, this means that it is independently accredited at a level of learning equivalent to level 3 on the Regulated Qualifications Framework (RQF) for England & Wales.
This qualification has been developed by Open Learning College to meet the specific needs of our learners and has been accredited by NCFE demonstrating the quality and rigor.
NCFE is an awarding organisation recognised by the qualification regulators for England (Ofqual), Wales (Qualifications Wales) and Northern Ireland (CCEA Regulation). This is an unregulated qualification and is not a nationally recognised qualification.
On completion of the Customised Qualification, learners will receive a certificate of achievement. The certificate is evidence of the knowledge and skills gained by completing the qualification.
This qualification has been accredited by NCFE under the Customised Qualification and the certificate of achievement.
1. You will receive your accreditation directly from NCFE, once you have successfully completed your course (certification fees are included in the course fee).
2. You will receive the Open Pathway Accreditation Diploma (OPA.dip) from Open Learning College.
Grading & How it Works
The UK has a unique higher education grading system. Its most unique feature compared to traditional grading systems is that it aims to be more specific in describing students’ academic achievement.
This type of assessment method is highly valued because it offers many advantages. Most importantly it highlights your academic strengths and specific skills, therefore, it helps employers gain a better understanding of your true potential.
Since it is proved to be such an efficient tool to assess students’ performance, many foreign countries like Canada, Australia and India are using the same grading system on some occasions with small changes to fit into their own local educational context.
We use a letter grade scale from A to F to indicate the students’ academic performance. If you get an A it means you have shown outstanding knowledge whereas if you get an F it means your score is not sufficient to pass the exam.
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What's Included - What do I get when I enrol?
What’s Included
Your course fee covers everything you will need to successfully complete the Retail Management Fundamentals (Level 2) online study course and earn your qualification:
A full range of student services, including:
- All textbooks, study folders, and/or online learning aids designed for online learning.
- Free Open Learning College branded promotional item when you enrol.
- One year’s educational support by a specialist tutor in your chosen course field.
- Life-time access to the online student portal Xperience™ (Student Chat, Forums and Online Support Resources).
- Comprehensive Study Guide & Study Plan.
- PDF or hardcopy certificate to show employers (employer has access to certificate validation).
- Life-time access to Career Hub our dedicated portal to support our students career aspirations.
- Invitation to job fairs, webinars and career days for your faculty.
- A diploma from the Open Learning College from our Open Pathway Accreditation programme (OPA.dip).
- National Union of Student (NUS) TOTUM card
- Free postage and packaging for UK mainland students.
Learning for Life Pack
- Academic Reference
- CV Refresh
- Lifetime access to Career Hub
- 25% off your Next Course
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Course Enrolment Fee - How much are the course fees?
Course Enrolment Fees
We want to make sure that you get the best value for your money, which is why we have included the registration fee, certification fee, and full tutor support in the course price. Enrolling in the Retail Management Fundamentals (Level 2) course would usually cost £536.25, but for a limited time, you can get a 20% discount and pay only £429.00 if you enrol online and pay in full.
If you prefer to spread the cost, you can choose our Easy Payment Plan. Simply pay a deposit of £107.25 when you enrol online and then make 4 equal payments of £107.25 per month.
The first payment is due about a month after you receive your course.
| Payment Method | Deposit | Instalment | Total |
| Pay in Full | £429.00 | N.A | £429.00 |
| Instalment Plan | £107.25 | £107.25 X 4 | £536.25 |
Note: Instalment plans are not available to our international students.
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Method of Study - How will I learn?
Study Method
Study Pack Version
The course comes to you as a paper-based pack delivered by courier.
You will be given guidance through the Study Guide on the nuts and bolts of studying and submitting assignments.
Online Version
Our online course is an educational programme delivered over the internet, using our proprietary technology V.O.I.C.E. thus allowing students to access learning materials, lectures, and assignments through a digital platform. This type of learning enables participants to study remotely, typically at their own pace and time, using various digital tools like videos, presentations, discussion forums, and interactive modules.
The courses often offer flexibility in scheduling, allowing students to balance their studies with other commitments. Students can interact with instructors and peers through online communication channels like Zoom for Education and the Metaverse, and submit assignments electronically.
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Remote Learning - What is remote learning and is it right for me?
Remote Learning Explained
Metaverse Learning
In this era of technological advancement, the way we learn has also evolved. Open Learning College introduces learning in the Metaverse, a concept that brings the learning experience right to your digital doorstep. With this innovative approach, you can create your avatar and visit your virtual campus and explore your chosen course from the comfort of your home, the coffee shop down the street, or even while relaxing at the park. Through cutting-edge platforms like V.O.I.C.E, we deliver course materials, tutor guidance, and engaging content online. This means you have the freedom to choose when and where you learn, all while staying connected with tutors and fellow learners.
Unleash the Power of ZOOM
Open Learning College offers dynamic learning through Zoom. With Zoom, you can join live interactive sessions, virtual classrooms, and connect with your instructors. Zoom provides the bridge to real-time discussions, making learning engaging and responsive. No need to be physically present; you can actively participate from anywhere with an internet connection. Zoom transforms your digital device into a window to knowledge, ensuring that learning is an accessible, collaborative, and exciting journey.
Learner Management System (LMS)
Our comprehensive Learner Management System empowers your learning experience. Designed for ease and accessibility, the LMS lets you access course materials and associated resources. With the LMS, you are in control of how you manage your learning journey. You can organize your study plan, access resources, and stay on top of your course. The LMS is the key to personalised learning, ensuring that you navigate your educational path with confidence and independence.
V.O.I.C.E.
Open Learning College’s approach empowers you to embrace remote learning like never before. Through our industry leading, innovative platform V.O.I.C.E we incorporate the Metaverse, Zoom for Education, and our incredible Learner Management System (LMS), you have the tools to create a learning experience tailored to your needs. The digital era has redefined education, making it more flexible, accessible, and engaging. With us, you can embark on your learning journey with the power of technology at your fingertips, whenever and wherever you want.
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FAQ's - Our most frequently asked questions
Got A Question?
How does distance learning work?
To ensure studying is flexible and convenient, most of our courses are divided into modules. You work through each module at your own pace and time. Once completed, submit the test, quiz, or assignment for marking. The support period is dependent on the type of course you choose; our minimum support period is one year.
When can I start the course?
The answer is simple, when YOU want; you can start the course at any time we do not have any set enrolment dates. Most of our courses don’t requireany previous experience or qualifications. All you need is a desire and motivation to succeed. You can even start right now – call and speak to one of our Course Advisors.
How long does the course take?
This is dependent upon your choice of course and how fast you want to learn. A full breakdown of the course is available in the course brochure or online. We do provide estimated number of study hours; ask our course advisors for details.
Do the courses have tutorial support?
Yes, you will be allocated a tutor who specialises in your chosen subject and will guide you through the course, mark your assignments and generally help you with any problems you may have.
If I fail an assignment can I retake it?
Yes, your tutor will ask you to resubmit your assignment and give you support as to where you could improve.
How do I get help with my course work?
You can get help by submitting a question to your tutor via the online portal and by submitting your assignments for marking. You must send your assignments one at a time so the tutor can mark one and give you feedback.
Will I get a qualification at the end?
Our courses provide you with a dual certification upon successful completion of the course. You will receive an Open Pathway Accreditation (OPA.dip) from our college. The second qualification will be awarded by the Ofqual awarding body for the course.
Will I have to sit an examination?
Most of our courses do not require you to sit examinations, only continual assessments. Where there are examinations required, you will receive all the information you need to make your own exam arrangements. Please note exam fees are not included in your course fee, unless otherwise stated.
Do I have to buy any other materials?
Our comprehensive course materials are designed to be self-contained with all the relevant information you require to complete the course and gain the relevant certification. However, some of our students undertake additional reading via relevant textbooks/study guides and/or the Internet to add value to their studies.
I’m not sure of what course I should take, Can you help?
Yes we can, it is important that you pursue a course which you will enjoy. Although we cannot make this decision for you, we employ a team of dedicated Professional Course Advisors, who will guide you towards making the right choice. Whether you want specific information, or just a chat about what’s available, contact us now.
Why choose Open Learning College?
The breadth and depth of our portfolio of courses means that we will have a course to interest you. We are committed to your success and offer advice and support through every step of the process. We have a dedicated team of Professional Course Advisors that can give you access to career and study advice,whilst offering you excellent value and quality courses.
Please contact us if you have not found the answer you are looking for.
Connect with Us
Xperience™ - Student Hub
Xperience™ our student hub is a comprehensive online platform designed to enhance the learning experience and support students throughout their educational journey
We understand that studying from home can be an entirely new experience for you, and it’s okay to feel a little intimidated because it’s not the typical “classroom environment.” However, we want to assure you that you’re not alone, and we’re here to help you every step of the way. To ease your concerns, we’ve created a welcoming online student community where you can interact with your tutor and fellow students who share your interests.
As a student of Open Learning College, you’ll have exclusive access to our online student portal, Xperience™, which offers a wealth of resources to enhance your learning experience. You can connect with other students, explore our extensive resource library, and manage your account efficiently. Our comprehensive support system is committed to ensuring that you have the best possible learning experience throughout your journey.
You will be able to use Xperience™ to:
- Full access to the Metaverse and our student community.
- Access the student forum which allows you to share ideas and chat with other students.
- Access free online games, for when you need a break from studying.
- View the study guide with plenty of useful hints and tips on how to get the most out of your course.
- View your tutor’s feedback on your marked assignments.
- View optional reading lists for your course (where available).
- Access free courses such as: Improving Learning Skills, Job Interview Skills, The Effective Learner, Goal Setting and Time Management, Ten Tips to Complete a Good Test Paper and others.
Career Hub - Visit our online career portal CLAZMA.COM
Career Hub
Register as a student and gain lifetime access to our comprehensive career hub, an all-in-one platform brimming with career and industry leading resources. Unleash your potential, impress employers, master essential business skills, and pave the way for your dream career.
At Open Learning College, we understand that achieving your desired career or role requires more than just a certification. That’s why our comprehensive Career Hub offers you unlimited lifetime access to a wealth of courses, PDF’s and tools, meticulously curated to empower your professional advancement. Developed and continually updated by industry leaders and career experts, the Career Hub provides you with trustworthy advice and resources on various career aspects, ensuring you have instant access to the guidance you need to succeed.
- CV Builder: Craft a compelling CV customised to meet the specific needs and expectations of employers and recruiters.
- Job Search Engine: Explore a vast collection of global job openings gathered from various job boards, companies, and agencies all in one place.
- Career Planner: Map out and manage your career to-do list
- Mock Interview Training Platform: Enhance your interview skills by practicing with a realistic mock interview and revising common interview questions.
- Cover Letter Wizard: Effortlessly customise your cover letter for every job application
- First Impression Generator: Enhance your networking skills and leave a lasting first impression
Enrol today and unlock your full potential to pave the way to a successful career.
Visit us at the Career Hub
Get Social! - Join our socials for daily inspiration
Get Social!
Get Social!“Join our socials for daily inspiration, discounts, insightful content, and a community of like-minded learners.”
Scan the QR code with your phone camera and like and follow us or click on the QR code to open our social pages.
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Contact Us - I'm still not sure, can you help me?
Contact Us
Explore the power of our AI Chat Bot, iCarly! Crafted with cutting-edge artificial intelligence, iCarly is designed to respond seamlessly to your queries, offering a human-like interaction. Proficient across diverse courses, careers, and educational domains, iCarly converses fluently in a range of languages, including English, Arabic, Italian, German, Hindi, Welsh, Swedish, Polish, Czech, Spanish, Maltese, and French.
Enjoy the convenience of a 24/7 accessible resource — click on the chat icon at the bottom right of this page, ask her anything, try it out now and supercharge your learning experience!
Alternatively you can contact us using the details below.
Open Learning College
London Campus
124 City Road
London
EC1V 2NX
Tel: +44 (0) 844 357 7777
WhatsApp: +44 (0) 7521 454418
Email: [email protected]
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Hardware - Get a Tablet with your course preloaded
Get a tablet with your course pre-loaded
When you enrol with Open Learning College we can supply you with a Samsung Galaxy tablet (or equivalent) which is an excellent option for both work and play. Gone are the days when you need to rely on a desktop to get your work done. The best student tablets put power, portability and performance at the forefront of innovation and are sure to make student life a whole lot easier.
Is a tablet useful for students?
As a student, you are going to need a device that can work and play as hard as you do. Whether it’s note taking in lectures, researching, writing assignments or binge watching Netflix after a night out, a Samsung tablet has you covered.
A tablets offer the ideal balance between a smartphone and a traditional laptop. They are both highly portable; great when you are out and about and powerful so you don’t need to worry about running out of battery mid way through a class.
Plus, the Samsung Galaxy Tab series is S Pen compatible giving you even more creative freedom. Whether it’s writing directly onto the screen so you can take notes or drawing and designing projects to share with others, the S Pen for Galaxy Tabs gives you the power to go beyond the norm of basic touch interaction.
How can I use my tablet to study?
Bursting with awesome apps, a Samsung Galaxy Tab is the essential study companion. We’ve listed some of the ways your Galaxy Tab can help you study for assignments and ace your exams.
You can:
1. Your tablet will come pre-loaded with your course links, that are easily accessible from your desktop.
2. Complete assignments using much loved productivity apps including Google Docs and Microsoft Office
3. Edit documents effortlessly with the awesome S Pen for Galaxy Tabs
4. Collaborate with your peers using video conferencing apps such as Zoom and Microsoft Teams
5. Access class recordings to keep up-to-date remotely
6. Access the Metaverse to visit Xperience™ our Student Hub or to join a lecture for your course.
7. Juggle assignment deadlines with organiser apps such as myHomework
8. Take detailed lecture notes using Samsung Notes
9. Write, annotate and share group work using collaborative apps such as Google Docs
Can you use Zoom on a tablet?
Whether you’re working on a collaborative project or catching up with loved ones, you’ll be able to access Zoom on your Galaxy Tab. Zoom is available on the Google Play Store so you can stay connected wherever you go.
What are the best apps for studying?
With so many amazing apps available on Samsung tablets it can be hard to know where to begin when it comes to studying. Here are our top 5 free study apps to get you started (click on the app names to see more):
1. Samsung Notes: Write, draw and highlight in a variety of styles and colours during your lectures and meetings
2. Google Drive: Great for collaborative working whether it’s a word document, spreadsheet or formal presentation. Find your documents in Google Drive where they are saved to the free Google cloud service.
3. myHomework: A digital planner that enables you to track classes, assignments, exams and group projects so you’ll be sure never to forget a deadline
4. Microsoft Lens: Enables you to take pictures of whiteboards, blackboards, journals and other printed documents. The app will crop out everything around it and convert it into editable and shareable text.
5. RefMe: Getting to grips with source referencing in your essays can be a bit of a headache. RefMe makes the process of finding and citing sources quicker and easier. It also has thousands of educational resources which can be a great place to start your assignment research.
How to get your tablet?
At checkout when you enrol, you will be given the option to add your tablet and associated peripherals. A full description of the tablet, model, size and technical specifications will be listed.
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Technical Requirements
Minimum technical requirement for online courses
If your course is being delivered online, please ensure you meet the requirements below.
For Windows, the minimum requirements may include a Windows operating system (such as Windows 7, 8, or 10), a processor with a speed of at least 1.6 GHz, at least 2 GB of RAM, and a graphics card with at least 128 MB of memory.
For Mac, the minimum requirements may include an Apple operating system (such as OS X 10.11 or later), a processor with a speed of at least 1.6 GHz, at least 2 GB of RAM, and a graphics card with at least 128 MB of memory.
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Course Content
Retail Management Fundamentals (Level 2) – FREE Starter Pack
How to…. (a series of explainer videos)
Module 1 – Customer Service Excellence in Retail
Module 2 – The Retail Selling Process
Module 3 – Team Dynamics in Retail Operations
Module 4 – Health and Safety Protocols in Retail
Module 5 – Retail Consumer Law Essentials
Module 6 – Handling Customer Queries and Complaints
Module 7 – Security and Loss Prevention Strategies
Module 8 – Managing Customer Payments in Retail
Course Resources
Final Exam
Student Ratings & Reviews
College Announcements
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💡 What Makes Our Course Shine
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