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Mediation and Negotiation Level 3 (NCFE) Course

The Mediation and Negotiation (Level 3) course offers a deep dive into the essential skills needed to resolve conflicts and reach mutually beneficial agreements. Through a blend of theoretical knowledge and practical application, learners will master the art of mediation,…

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  • Last updated 25 December 2024
  • English
  • Accredited Course

Welcome to Open Learning College – Change your career, Increase your salary, and Improve your life.


Course Overview                                                    


Embark on a transformative learning journey with the UK’s most innovative home study provider, offering courses designed to unlock your true potential and facilitate the career change you desire. Access our distance learning courses directly from anywhere, anytime, and acquire industry-recognised Professional Qualifications essential for advancing in your career.

Specifically, explore the flexible and convenient Mediation and Negotiation (Level 3) course, an ideal way to gain a diploma qualification. Whether you aim for further education, improved job prospects, or expanded knowledge, this comprehensive course allows you to prepare thoroughly for exams or careers through home study. Plus, it’s structured to be accessible and beneficial even if you have no prior knowledge in Mediation and Negotiation.

The ability to assist others in resolving conflicts, improving communication, and fostering healthier relationships is an invaluable skill in today’s increasingly complex world. A skilled mediator plays a crucial role in helping clients navigate the intricacies of interpersonal dynamics, enabling them to develop stronger negotiating abilities and achieve resolutions that benefit all parties involved. This course is meticulously designed to equip learners with the essential skills and techniques needed to become effective mediators, capable of making a meaningful impact in both personal and professional contexts.

Participants in this customised course will gain a deep understanding of effective communication, learning to engage with others in ways that foster trust, clarity, and mutual respect. The curriculum covers the nuances of verbal and non-verbal communication, including body language, gestures, and other subtle cues that are often overlooked but are critical in understanding the true intent behind words. Mastery of these skills is not only beneficial in professional mediation settings but also in everyday interactions, whether in the workplace, during interviews, public speaking engagements, or even in managing familial relationships, such as negotiating with teenagers.

A key component of the course is the concept of ‘mirroring,’ a technique that helps create a sense of comfort and rapport between the mediator and their clients. By reflecting the behaviour and language of others, mediators can put their clients at ease, making it easier for them to open up and engage in productive dialogue. Additionally, the course emphasises the importance of positive language, teaching learners how to transform negative or confrontational situations into constructive and positive exchanges. This ability to reframe discussions is crucial in guiding clients towards solutions that are not only effective but also mutually satisfying.

One of the most important roles of a mediator is to facilitate rather than dictate. Unlike other forms of conflict resolution, mediation does not involve giving advice or telling clients what they should do. Instead, mediators guide their clients through a process of self-exploration, helping them to understand the underlying issues and consider the various possibilities for resolution. This approach empowers clients to find solutions that are truly right for them, rather than imposing external judgments. By providing a safe and secure environment where clients can express themselves freely, mediators help to untangle the often complicated and exaggerated issues that have led to conflict, allowing for a clearer focus on what really matters.


 Course Key Topics


the Mediation and Negotiation (Level 3) course is divided into 10 modules.

Module 1: Scope and Application of Mediation
Module 2: Effective Communication in Mediation
Module 3: Navigating the Mediation Process
Module 4: Exploring Mediation Models
Module 5: Mediation in Family Disputes
Module 6: Community-Based Mediation
Module 7: Resolving Workplace Conflicts
Module 8: Restorative Justice through Mediation
Module 9: Specialised Mediation Approaches
Module 10: Comprehensive Review of Mediation Practices

(Please click on the curriculum tab above to see a detailed view of each module)


What Will You Learn?

  • The Mediation and Negotiation (Level 3) course provides a comprehensive understanding of the techniques and principles essential for resolving conflicts and reaching agreements in various settings.
  • Learners will explore key concepts such as the stages of mediation, effective communication strategies, and the psychological aspects of negotiation.
  • The course delves into practical methods for managing disputes, enhancing negotiation skills, and fostering collaborative solutions.
  • By the end of the course, learners will be equipped with the knowledge and tools to mediate and negotiate effectively in both professional and personal contexts.

Career Profile - Mediator


Career Profile


By training as a mediator, you would help resolve and reach acceptable outcomes from legal, family or employment disputes

Some situations require a neutral perspective, to listen and understand all sides of an argument. As a mediator you’ll be this person, providing equal opportunity for people involved in a dispute to speak without being judged or interrupted.

Before mediation can start, all parties must agree to participate appropriately. Once it begins, you’ll act like a guide and will keep everyone focused on the established aims and objectives. You’ll facilitate meetings, encouraging both sides to talk and reach an agreement between themselves without having to go to court.

Types of mediation

Face-to-face sessions are the most popular kind of mediation services, although in some cases telephone, written or virtual communication is used.

You’ll usually provide mediation when there are issues and disputes, involving:

* child custody arrangements during divorce
* crime-related justice resolution
* employment disagreements
* financial disputes
* industrial strike action
* landlord/tenant disputes
* neighbour disputes
* organisations and people who don’t want to use a court process
* personal relationships
* public interest
* settlement of legal issues.

Personal issues might need a family or counselling-led mediator, whereas legal and professional disputes will require a mediator with employment or commercial knowledge.

Responsibilities
As a mediator, you’ll manage cases through the whole mediation process, from referral through to resolution

Your tasks will depend to a certain extent on the type of dispute. For example, if you’re mediating between divorcing parents, sessions are an important role in the legal process to agree child custody arrangements and will be taken into consideration by a judge.

However, you’ll typically need to:

* organise initial meetings with everyone involved to discuss what needs to be resolved and undertake background research around the situation
* explain the mediation process to everyone involved and give equal opportunity for people to take part
* get written agreement from everyone who needs to participate in the sessions you’re responsible for, to confirm they’re willing to engage with the process
* facilitate the mediation process by arranging sessions, communicating with each client and maintaining client confidentiality
* concentrate on what everyone has to say and identify what each person wants to get out of mediation
* make accurate and impartial notes from each session to reflect any remaining issues, as well as outcomes that have been reached, for your clients to review
* decide how and when to assess whether mediation has been effective and where it’s not helping and be able to communicate your professional judgement to everyone involved
* work professionally within a code of practice
* put any final agreement reached in writing and make sure all parties are clear about what the agreement means
* carry out any appropriate follow-up communication after mediation has been completed for cases you work on.

If you’re self-employed, you’ll also need to:

* spend time developing contacts across different sectors or organisations
* maintain your own website or professional profile online
* hold telephone discussions and respond to emails with potential clients, sending them * further information before they decide whether to use you
* build your reputation and availability
* manage your finances, including fees, invoices, paying yourself a salary, tax and expenditure.

Salary

* Full-time salaries for accredited mediators with less than five years’ experience are between around £17,000 and £22,000. You could begin by working for a personal dispute mediation service to develop your professional experience. Experienced mediators may be able to earn up to £35,000 a year.
* Experienced mediators can charge between around £25 and £35 per person, per session if working with charitable mediation organisations, and between £75 and £150 per person, per session for specialist mediation information and assessment meetings (MIAMs) as part of family law proceedings.
* Law graduates who also gain mediation or arbitration accreditation can charge between £350 to £500 per day for their services and expertise.

Salaries and fees vary depending on a range of factors such as your training, experience, the type of mediation you provide, the sector you work in and your location.

Some charitable mediation services for personal disputes and issues may employ you on a part-time or flexible employment contract to help manage their costs.

Solicitors and barristers who provide legal mediation where there is public interest can charge significant fees to prevent disruption to public services through strike action from employees or costly legal expenses using public money if disputes end up in court.

If you become a self-employed mediator, you can choose how many cases to take per month, or even per year, and set an appropriate fee according to the case and amount of work involved.

Working Hours

Working hours will depend on the type of mediation you provide and whether you’re self-employed or work for an organisation. For example, family law-based mediation often takes place while clients’ children are at school, offering less disruption for parents and carers.

Office-based mediation services usually operate an appointment service between 9am to 5pm, although you may have to do some evening and Saturday work.

Part-time work and job sharing are both possible.

What to expect

* You’ll usually be office-based, for example at a family mediation service location. This provides a neutral setting for all clients.
* The availability of jobs varies across the UK, especially if there’s a small number of general mediation services covering a wide geographical area.
* There are limited employment opportunities for directly employed mediators, so considering a self-employed option once you’re qualified with accredited training will increase your employability and career progression.
* Providing mediation may be your only employment, part of an existing job (for example, as a solicitor or barrister) of part of a portfolio career.
* If you’re self-employed, expect to work outside normal office hours and travel to different locations for sessions, which could be across the UK. You’ll be expected to arrange suitable venues yourself to hold mediation sessions.

Skills

You’ll need to have:

* excellent communication and listening skills
* the ability to speak clearly, calmly and confidently
* the ability to establish trust and build relationships
* resilience to cope with challenging situations concerning people’s lives
* the ability to manage conflict in a range of contexts
* impartiality to focus on the facts of a case without emotional bias
* a non-judgemental attitude
* the ability to encourage, motivate and support individuals undergoing mediation
* negotiation skills
* empathy and an interest in wanting to help people resolve issues
* the ability to relate to people from a range of different backgrounds
* organisation skills in order to manage appointments and case work
* planning skills to decide where and when to hold sessions
* teamworking skills to work with colleagues and partners
* a flexible and creative approach to work
* a thorough understanding of confidentiality.

Career prospects

Once you’ve established a good track record of providing effective mediation work and received professional endorsements, you’ll be able to apply for more challenging or senior mediation roles. This often involves taking on more important and complex cases where the consequences of not resolving a dispute or achieving an agreed outcome would be significant. This can be particularly important in legal practice, public service or commercial roles.

There are some opportunities to move into management within mediation services, where you’d be responsible for overseeing the recruitment of staff, monitoring the quality of mediation practice, managing budgets and developing the service.

If you decide your long-term goal is to become self-employed, you’ll have the opportunity to choose the cases you want to work on and develop your business in specialist areas of mediation.


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Course Entry Requirements - Do I need previous experience?


  Course Entry Requirements


At Open Learning College, we firmly believe that education should be accessible to everyone, regardless of their background or previous education experience. That’s why we’ve designed our Mediation and Negotiation (Level 3) course to be open to anyone who is interested in learning more about this fascinating subject, without any prior knowledge or experience required.

We want to give everyone the opportunity to expand their knowledge and take part in a highly rewarding online course, which is why we keep our entry requirements to a minimum. This means that you can start the course at any time and study at your own pace for up to 12 months from the date of initial registration, with the full support of a personal tutor.


Tutor Support - What support will I receive?


 The right support


Our Mediation and Negotiation (Level 3) course is designed to provide you with comprehensive materials to guide you through your learning journey. You’ll have the support of your own personal tutor, who will be there to assist you with your coursework and answer any questions you may have. Furthermore, our Student Advisors are always available to provide you with practical advice and guidance via the online portal, email or phone, ensuring that you’re fully supported throughout your studies.

When you’re choosing a course provider, it’s vital to check the quality of their learning materials, the qualifications you will receive, and the kind of learning support that will be offered. With Open Learning College all our courses lead to Industry Recognised Qualifications. We’ll also give you high quality interactive online course materials and all the support you need.

  • When you gain a qualification with us you can be sure it will make your CV stand out and that it will be recognised and respected by your future employer. To ensure you succeed, Open Learning College also gives you:
  • Easy access to our courses with no entrance exams to sit and no previous experience required
  • Course materials written and developed by experts in their field
  • Access to a dedicated personal Tutor who will help you with any queries or if you need further clarification
  • V.O.I.C.E our Innovative delivery platforms enhances your learning via the Metaverse, Zoom or our Learner Management System.
  • Course Advisors who are specially trained to provide you with information about which of our courses is most suitable for you and your goals
  • All the support you need to help you succeed in your choice.

 


Course Assessments - How will I be assessed?


 Course Assessments


The Mediation and Negotiation (Level 3) course at Open Learning College is designed to provide a comprehensive and flexible learning experience. Unlike traditional exam-based courses, our course is marked through a process of continuous assessment, which is guided by your personal tutor.

This means that you won’t have to worry about memorising information for a final exam. Instead, you will have the opportunity to learn at your own pace and apply your knowledge through practical assignments and quizzes at the end of each module. Our online platform allows you to access the course from anywhere and at any time, and you can also choose to receive the course materials by post.

When you complete each module, you will submit your assignments and quizzes online for marking. While there is no word count requirement for these assignments, we do expect well-thought-out and complete answers. Your tutor will provide constructive feedback and guidance on areas for improvement to help you achieve your best performance.

Once your assignments have been verified and assessed, you will be awarded a certificate of achievement from the Open Learning College. This certificate confirms that you have met all of the learning outcomes and assessment criteria for the Mediation and Negotiation (Level 3), and demonstrates your competency and knowledge in this field.

With this qualification, you can advance your career or pursue further studies in the field of Mediation and Negotiation.


Course Duration - How long will it take to complete the course?


 Course Duration


We recommend you spend approximately 200 hours of your time studying for Mediation and Negotiation (Level 3) course. The pace of study is completely up to you. To give an example, if you dedicate 4 hours per week to study,  it would take you one year to complete but if you could spare 8 hours a week you could complete it in six months.

Get started today, and you can earn your Open Pathway Accreditation Diploma (OPA.dip) in Mediation and Negotiation (Level 3) in as little as six months. 


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Course Qualification - What qualification will I receive?


  Course Qualifications


This is a dual-certification course and you will therefore receive two qualifications. This course is certified by Open Learning College via the Open Pathway Accreditation Programme & NCFE.

This course leads to a Level 3 for successful learners, this means that it is independently accredited at a level of learning equivalent to level 3 on the Regulated Qualifications Framework (RQF) for England & Wales.

This qualification has been developed by Open Learning College to meet the specific needs of our learners and has been accredited by NCFE demonstrating the quality and rigor.

NCFE is an awarding organisation recognised by the qualification regulators for England (Ofqual), Wales (Qualifications Wales) and Northern Ireland (CCEA Regulation). This is an unregulated qualification and is not a nationally recognised qualification.

On completion of the Customised Qualification, learners will receive a certificate of achievement. The certificate is evidence of the knowledge and skills gained by completing the qualification.

This qualification has been accredited by NCFE under the Customised Qualification and the certificate of achievement.

1. You will receive your accreditation directly from NCFE, once you have successfully completed your course (certification fees are included in the course fee).

2. You will receive the Open Pathway Accreditation Diploma (OPA.dip) from Open Learning College.



Grading & How it Works

The UK has a unique higher education grading system. Its most unique feature compared to traditional grading systems is that it aims to be more specific in describing students’ academic achievement.

This type of assessment method is highly valued because it offers many advantages. Most importantly it highlights your academic strengths and specific skills, therefore, it helps employers gain a better understanding of your true potential.

Since it is proved to be such an efficient tool to assess students’ performance, many foreign countries like Canada, Australia and India are using the same grading system on some occasions with small changes to fit into their own local educational context.

We use a letter grade scale from A to F to indicate the students’ academic performance. If you get an A it means you have shown outstanding knowledge whereas if you get an F it means your score is not sufficient to pass the exam.


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What's Included - What do I get when I enrol?


  What’s Included


Your course fee covers everything you will need to successfully complete the Mediation and Negotiation (Level 3) online study course and earn your qualification:

A full range of student services, including:

  • All textbooks, study folders, and/or online learning aids designed for online learning.
  • Free Open Learning College branded promotional item when you enrol.
  • One year’s educational support by a specialist tutor in your chosen course field.
  • Life-time access to the online student portal Xperience™ (Student Chat, Forums and Online Support Resources).
  • Comprehensive Study Guide & Study Plan.
  • PDF or hardcopy certificate to show employers (employer has access to certificate validation).
  • Life-time access to Career Hub our dedicated portal to support our students career aspirations.
  • Invitation to job fairs, webinars and career days for your faculty.
  • A diploma from the Open Learning College from our Open Pathway Accreditation programme (OPA.dip).
  • National Union of Student (NUS) TOTUM card
  • Free postage and packaging for UK mainland students.
Learning for Life Pack
  • Academic Reference
  • CV Refresh
  • Lifetime access to Career Hub
  • 25% off your Next Course

 


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Course Enrolment Fee - How much are the course fees?


  Course Enrolment Fees


We want to make sure that you get the best value for your money, which is why we have included the registration fee, certification fee, and full tutor support in the course price. Enrolling in the Mediation and Negotiation (Level 3) course would usually cost £523.75, but for a limited time, you can get a 20% discount and pay only £419.00 if you enrol online and pay in full.

If you prefer to spread the cost, you can choose our Easy Payment Plan. Simply pay a deposit of £104.75 when you enrol online and then make 4 equal payments of £104.75 per month.

The first payment is due about a month after you receive your course.

Payment Method Deposit Instalment Total
Pay in Full £419.00 N.A £419.00
Instalment Plan £104.75 £104.75 X 4 £523.75

Note: Instalment plans are not available to our international students.

 

Millions of savvy shoppers have already chosen Klarna when purchasing online.

Enrol today and pay nothing and then pay in full up to 30 days later or split the cost into 3 interest-free monthly instalments. At checkout choose Klarna as your payment option and get the 20% pay in full discount option and access to your course today.

Method of Study - How will I learn?


Study Method


Study Pack Version

The course comes to you as a paper-based pack delivered by courier.

You will be given guidance through the Study Guide on the nuts and bolts of studying and submitting assignments.

Online Version

Our online course is an educational programme delivered over the internet, using our proprietary technology V.O.I.C.E. thus allowing students to access learning materials, lectures, and assignments through a digital platform. This type of learning enables participants to study remotely, typically at their own pace and time, using various digital tools like videos, presentations, discussion forums, and interactive modules.

The courses often offer flexibility in scheduling, allowing students to balance their studies with other commitments. Students can interact with instructors and peers through online communication channels like Zoom for Education and the Metaverse, and submit assignments electronically.


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Remote Learning - What is remote learning and is it right for me?


  Remote Learning Explained


Metaverse Learning

In this era of technological advancement, the way we learn has also evolved. Open Learning College introduces learning in the Metaverse, a concept that brings the learning experience right to your digital doorstep. With this innovative approach, you can create your avatar and visit your virtual campus and explore your chosen course from the comfort of your home, the coffee shop down the street, or even while relaxing at the park. Through cutting-edge platforms like V.O.I.C.E, we deliver course materials, tutor guidance, and engaging content online. This means you have the freedom to choose when and where you learn, all while staying connected with tutors and fellow learners.

Unleash the Power of ZOOM

Open Learning College offers dynamic learning through Zoom. With Zoom, you can join live interactive sessions, virtual classrooms, and connect with your instructors. Zoom provides the bridge to real-time discussions, making learning engaging and responsive. No need to be physically present; you can actively participate from anywhere with an internet connection. Zoom transforms your digital device into a window to knowledge, ensuring that learning is an accessible, collaborative, and exciting journey.

Learner Management System (LMS)

Our comprehensive Learner Management System empowers your learning experience. Designed for ease and accessibility, the LMS lets you access course materials and associated resources. With the LMS, you are in control of how you manage your learning journey. You can organize your study plan, access resources, and stay on top of your course. The LMS is the key to personalised learning, ensuring that you navigate your educational path with confidence and independence.

V.O.I.C.E.

Open Learning College’s approach empowers you to embrace remote learning like never before. Through our industry leading, innovative platform V.O.I.C.E we incorporate the  Metaverse, Zoom for Education, and our incredible Learner Management System (LMS), you have the tools to create a learning experience tailored to your needs. The digital era has redefined education, making it more flexible, accessible, and engaging. With us, you can embark on your learning journey with the power of technology at your fingertips, whenever and wherever you want.


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FAQ's - Our most frequently asked questions


  Got A Question?


How does distance learning work?

To ensure studying is flexible and convenient, most of our courses are divided into modules. You work through each module at your own pace and time. Once completed, submit the test, quiz, or assignment for marking. The support period is dependent on the type of course you choose; our minimum support period is one year.

When can I start the course?

The answer is simple, when YOU want; you can start the course at any time we do not have any set enrolment dates. Most of our courses don’t requireany previous experience or qualifications. All you need is a desire and motivation to succeed. You can even start right now – call and speak to one of our Course Advisors.

How long does the course take?

This is dependent upon your choice of course and how fast you want to learn. A full breakdown of the course is available in the course brochure or online. We do provide estimated number of study hours; ask our course advisors for details.

Do the courses have tutorial support?

Yes, you will be allocated a tutor who specialises in your chosen subject and will guide you through the course, mark your assignments and generally help you with any problems you may have.

If I fail an assignment can I retake it?

Yes, your tutor will ask you to resubmit your assignment and give you support as to where you could improve.

How do I get help with my course work?

You can get help by submitting a question to your tutor via the online portal and by submitting your assignments for marking. You must send your assignments one at a time so the tutor can mark one and give you feedback.

Will I get a qualification at the end?

Our courses provide you with a dual certification upon successful completion of the course. You will receive an Open Pathway Accreditation (OPA.dip) from our college. The second qualification will be awarded by the Ofqual awarding body for the course.

Will I have to sit an examination?

Most of our courses do not require you to sit examinations, only continual assessments. Where there are examinations required, you will receive all the information you need to make your own exam arrangements. Please note exam fees are not included in your course fee, unless otherwise stated.

Do I have to buy any other materials?

Our comprehensive course materials are designed to be self-contained with all the relevant information you require to complete the course and gain the relevant certification. However, some of our students undertake additional reading via relevant textbooks/study guides and/or the Internet to add value to their studies.

I’m not sure of what course I should take, Can you help?

Yes we can, it is important that you pursue a course which you will enjoy. Although we cannot make this decision for you, we employ a team of dedicated Professional Course Advisors, who will guide you towards making the right choice. Whether you want specific information, or just a chat about what’s available, contact us now.

Why choose Open Learning College?

The breadth and depth of our portfolio of courses means that we will have a course to interest you. We are committed to your success and offer advice and support through every step of the process. We have a dedicated team of Professional Course Advisors that can give you access to career and study advice,whilst offering you excellent value and quality courses.

Please contact us if you have not found the answer you are looking for.

Connect with Us

Xperience™ - Student Hub



Xperience™ our student hub is a comprehensive online platform designed to enhance the learning experience and support students throughout their educational journey

We understand that studying from home can be an entirely new experience for you, and it’s okay to feel a little intimidated because it’s not the typical “classroom environment.” However, we want to assure you that you’re not alone, and we’re here to help you every step of the way. To ease your concerns, we’ve created a welcoming online student community where you can interact with your tutor and fellow students who share your interests.

As a student of Open Learning College, you’ll have exclusive access to our online student portal, Xperience™, which offers a wealth of resources to enhance your learning experience. You can connect with other students, explore our extensive resource library, and manage your account efficiently. Our comprehensive support system is committed to ensuring that you have the best possible learning experience throughout your journey.

You will be able to use Xperience™ to:

  • Full access to the Metaverse and our student community.
  • Access the student forum which allows you to share ideas and chat with other students.
  • Access free online games, for when you need a break from studying.
  • View the study guide with plenty of useful hints and tips on how to get the most out of your course.
  • View your tutor’s feedback on your marked assignments.
  • View optional reading lists for your course (where available).
  • Access free courses such as: Improving Learning Skills, Job Interview Skills, The Effective Learner, Goal Setting and Time Management, Ten Tips to Complete a Good Test Paper and others.

 


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Career Hub - Visit our online career portal CLAZMA.COM


  Career Hub


Register as a student and gain lifetime access to our comprehensive career hub, an all-in-one platform brimming with career and industry leading resources. Unleash your potential, impress employers, master essential business skills, and pave the way for your dream career.

At Open Learning College, we understand that achieving your desired career or role requires more than just a certification. That’s why our comprehensive Career Hub offers you unlimited lifetime access to a wealth of courses, PDF’s and tools, meticulously curated to empower your professional advancement. Developed and continually updated by industry leaders and career experts, the Career Hub provides you with trustworthy advice and resources on various career aspects, ensuring you have instant access to the guidance you need to succeed.

  • CV Builder: Craft a compelling CV customised to meet the specific needs and expectations of employers and recruiters.
  • Job Search Engine: Explore a vast collection of global job openings gathered from various job boards, companies, and agencies all in one place.
  • Career Planner: Map out and manage your career to-do list
  • Mock Interview Training Platform: Enhance your interview skills by practicing with a realistic mock interview and revising common interview questions.
  • Cover Letter Wizard: Effortlessly customise your cover letter for every job application
  • First Impression Generator: Enhance your networking skills and leave a lasting first impression

 

Enrol today and unlock your full potential to pave the way to a successful career.


Visit us at the Career Hub

 

Get Social! - Join our socials for daily inspiration


  Get Social!


“Join our socials for daily inspiration, discounts, insightful content, and a community of like-minded learners.”
    https://twitter.com/OLC_Connect      
         

Scan the QR code with your phone camera and like and follow us or click on the QR code to open our social pages.


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Contact Us - I'm still not sure, can you help me?


Contact Us


Explore the power of our AI Chat Bot, iCarly! Crafted with cutting-edge artificial intelligence, iCarly is designed to respond seamlessly to your queries, offering a human-like interaction. Proficient across diverse courses, careers, and educational domains, iCarly converses fluently in a range of languages, including English, Arabic, Italian, German, Hindi, Welsh, Swedish, Polish, Czech, Spanish, Maltese, and French.

Enjoy the convenience of a 24/7 accessible resource — click on the chat icon at the bottom right of this page, ask her anything, try it out now and supercharge your learning experience!

Alternatively you can contact us using the details below. 

Open Learning College
London Campus
124 City Road
London
EC1V 2NX

Tel: +44 (0) 844 357 7777
WhatsApp: +44 (0) 7521 454418
Email: [email protected]


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Hardware - Get a Tablet with your course preloaded


Get a tablet with your course pre-loaded

When you enrol with Open Learning College we can supply you with a Samsung Galaxy tablet (or equivalent) which is an excellent option for both work and play. Gone are the days when you need to rely on a desktop to get your work done. The best student tablets put power, portability and performance at the forefront of innovation and are sure to make student life a whole lot easier.

 

Is a tablet useful for students?

As a student, you are going to need a device that can work and play as hard as you do. Whether it’s note taking in lectures, researching, writing assignments or binge watching Netflix after a night out, a Samsung tablet has you covered.

A tablets offer the ideal balance between a smartphone and a traditional laptop. They are both highly portable; great when you are out and about  and powerful so you don’t need to worry about running out of battery mid way through a class.

Plus, the Samsung Galaxy Tab series is S Pen compatible giving you even more creative freedom. Whether it’s writing directly onto the screen so you can take notes or drawing and designing projects to share with others, the S Pen for Galaxy Tabs gives you the power to go beyond the norm of basic touch interaction. 

 

How can I use my tablet to study?

Bursting with awesome apps, a Samsung Galaxy Tab is the essential study companion. We’ve listed some of the ways your Galaxy Tab can help you study for assignments and ace your exams.

You can: 

1. Your tablet will come pre-loaded with your course links, that are easily accessible from your desktop.

2. Complete assignments using much loved productivity apps including Google Docs and Microsoft Office

3. Edit documents effortlessly with the awesome S Pen for Galaxy Tabs

4. Collaborate with your peers using video conferencing apps such as Zoom and Microsoft Teams

5. Access class recordings to keep up-to-date remotely

6. Access the Metaverse to visit Xperience™ our Student Hub or to join a lecture for your course. 

7. Juggle assignment deadlines with organiser apps such as myHomework

8. Take detailed lecture notes using Samsung Notes

9. Write, annotate and share group work using collaborative apps such as Google Docs

 

Can you use Zoom on a tablet?

Whether you’re working on a collaborative project or catching up with loved ones, you’ll be able to access Zoom on your Galaxy Tab. Zoom is available on the Google Play Store so you can stay connected wherever you go.

 

What are the best apps for studying?

With so many amazing apps available on Samsung tablets it can be hard to know where to begin when it comes to studying. Here are our top 5 free study apps to get you started (click on the app names to see more):

1. Samsung Notes: Write, draw and highlight in a variety of styles and colours during your lectures and meetings

2. Google Drive: Great for collaborative working whether it’s a word document, spreadsheet or formal presentation. Find your documents in Google Drive where they are saved to the free Google cloud service.

3. myHomework: A digital planner that enables you to track classes, assignments, exams and group projects so you’ll be sure never to forget a deadline

4. Microsoft Lens: Enables you to take pictures of whiteboards, blackboards, journals and other printed documents. The app will crop out everything around it and convert it into editable and shareable text.

5. RefMe: Getting to grips with source referencing in your essays can be a bit of a headache. RefMe makes the process of finding and citing sources quicker and easier. It also has thousands of educational resources which can be a great place to start your assignment research.

 

How to get your tablet?

At checkout when you enrol, you will be given the option to add your tablet and associated peripherals.  A full description of the tablet, model, size and technical specifications will be listed. 

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Technical Requirements


Minimum technical requirement for online courses


If your course is being delivered online, please ensure you meet the requirements below.

For Windows, the minimum requirements may include a Windows operating system (such as Windows 7, 8, or 10), a processor with a speed of at least 1.6 GHz, at least 2 GB of RAM, and a graphics card with at least 128 MB of memory.

For Mac, the minimum requirements may include an Apple operating system (such as OS X 10.11 or later), a processor with a speed of at least 1.6 GHz, at least 2 GB of RAM, and a graphics card with at least 128 MB of memory.


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Course Content

How to…. (a series of explainer videos)

Module 1 – Scope and Application of Mediation

Module 2 – Effective Communication in Mediation

Module 3 – Navigating the Mediation Process

Module 4 – Exploring Mediation Models

Module 5 – Mediation in Family Disputes

Module 6 – Community-Based Mediation

Module 7 – Resolving Workplace Conflicts

Module 8 – Restorative Justice through Mediation

Module 9 – Specialised Mediation Approaches

Module 10 – Comprehensive Review of Mediation Practices

Course Resources

Student Ratings & Reviews

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College Announcements

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