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Management Development Level 3 (QLS) Course

Unlock your leadership potential with Management Development. This course offers a transformative journey into advanced managerial concepts and strategies. From effective communication to strategic decision-making, dive deep into the skills needed to thrive as a leader. With interactive modules and…

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7152 Students
  • Last updated 15 March 2024
  • English
  • Accredited Course

Welcome to Open Learning College – Change your career, Increase your salary, and Improve your life.


Course Overview                                                     


Embark on a transformative learning journey with the UK’s most innovative home study provider, offering courses designed to unlock your true potential and facilitate the career change you desire. Access our distance learning courses directly from anywhere, anytime, and acquire industry-recognised Professional Qualifications essential for advancing in your career.

Specifically, explore the flexible and convenient Management Development (Level 3) course, an ideal way to gain a diploma qualification. Whether you aim for further education, improved job prospects, or expanded knowledge, this comprehensive course allows you to prepare thoroughly for exams or careers through home study. Plus, it’s structured to be accessible and beneficial even if you have no prior knowledge in Management Development .

The utilisation of consultants and specialists has become increasingly prevalent in various industries, owing to the inherent cost efficiency and expertise they bring to businesses and organisations. This course recognises the evolving landscape of workforce management, emphasising that individuals are often promoted based on their technical proficiency, yet the importance of interpersonal skills cannot be overstated. Contrary to common assumptions, employees may not inherently possess the knowledge and skills required to develop themselves and others, or effectively manage challenging situations. Thus, this course serves as a valuable resource for managers seeking to enhance their capabilities in people management.

Drawing from the American model, which places significant emphasis on management techniques such as coaching and mentoring, this course delves into relevant themes essential for effective leadership. Participants will gain insights into the theory of learning and various learning styles, providing a solid foundation for staff development initiatives. By understanding the historical evolution of learning theories, managers can implement strategies that align with proven methodologies, optimising the effectiveness of training programs.

Moreover, the course delves into essential management “soft skills” such as motivation, effective communication, teamwork, and delegation. Through comprehensive discussions and practical exercises, participants will learn how to cultivate a positive work environment, foster collaboration, and empower their team members to achieve collective goals. Additionally, the course addresses the inevitability of conflict in the workplace, offering strategies to navigate communication challenges and resolve conflicts constructively.

Finally, the course culminates in equipping managers with the practical tools and techniques needed to deliver impactful training and evaluate staff development initiatives. By focusing on the “nuts and bolts” of training delivery and performance evaluation, managers can ensure the continuous growth and development of their teams, fostering a culture of excellence and productivity. Overall, this course serves as an invaluable resource for managers aspiring to become effective, empathetic, and skillful leaders in today’s dynamic business landscape.


 Course Key Topics


the Management Development (Level 3) course is divided into 10 modules.

Module 1: The Manager as a Coach or Mentor
There is a belief that both children and adults can gain support and encouragement from role models and experts. This Module aims to encourage managers to “think laterally” and to view their roles from a more reflective angle, to appreciate the value of developing a “coaching or mentoring” or even a “counselling” approach in their daily work. Each technique is considered at all levels, from adoption of the practical techniques e.g. the “GROW model”, or “removing self-limiting beliefs” to the implementation and evaluation of various organisation-wide strategies and programmes. Large organisations are investing into providing such specialist support, and smaller ones try to set a budget to provide similar internal or expert support. Detailed examples of practical coaching and mentoring techniques, which can be used by managers who are not formally trained as coaches is provided, with ways of operation and evaluation of coaching and mentoring systems in an organisation.

Module 2: The Manager’s Role in Training and Development
The concept of lifelong learning has encouraged organisations to invest in providing on-going and continual professional training and development. This Module aims to familiarise managers with the case for the development of “the learning organisation”. It provides the background knowledge, implications of establishing and understanding needed for a proactive approach to staff development. The applications of learning theories arising from counselling theories (“cognitive, behavioural, constructivist and social”) and preferred learning styles (Kolb, with Honey & Mumford) to the workplace is evaluated. The importance of the “training cycle”, including Training Needs Analysis is taught. The choice of training and development available, including discussion of “off-site” versus “in house” training, and the pros and cons of distance learning, including via the Internet; the importance of blended learning is explored. A framework for maintaining and evaluating provision of knowledge of Government initiatives to promote training, learning and development issues for a line manager is covered.

Module 3: Motivation in the Workplace – Theory and Practice
Motivation theory is defined and discussed in terms of its relevance to a manager’s role. The underlying purpose of motivating people is to establish a sound basis on which to focus on performance management, building of teams, delegation and conflict management, none of which can be achieved with people who lack motivation. Analysis of what determines motivation, covering both “intrinsic” personality factors, and “extrinsic” working conditions is addressed. Exploration of some well-known theories of motivation such as “instrumental, content and process” models, with a consideration of their relevance to working in organisations (e.g. McGregor, Herzberg, Vroom, Latham & Locke, and Adams) are discussed with practical examples of how managers can motivate people.

Module 4: Management Styles Including Situational Leadership
This Module aims to clarify the difference between management and leadership, and uses a range of theories to give insights on a variety of commonly observed management styles. Exploration and evaluation of recent theories on management styles e.g. Tannenbaum & Schmidt, including Hersey and Blanchard’s “situational leadership” which advocates adapting one’s style to suit the experience and development stage of each individual. The growing interest in “Emotional Intelligence” (Goleman) is also outlined. Reflection is carried out on the development of management styles and practical application of widely accepted theories. The underlying purpose is to encourage reflection on one’s own approach and understanding of management and how this affects others. This underlies the basis for developing appropriate style in the “soft” management skills required to communicate effectively with others over their personal development plans.

Module 5: Effective Communication – Understanding the Communication Process
A key failing in the workplace is an assumption by the top level that everyone is clear of what an organisation is doing and hopes to do. The use of the different forms of communication, taking care with the use of emails for example is discussed. The fundamental importance of effective communication for successful management is established. It focuses on the complexities of the communication process, analysing the benefits and pitfalls of the various methods and channels in common use in the workplace. Practical aspects cover e.g. the avoidance of jargon (with examples), advice on managing meetings, report-writing techniques, interpreting and presenting data without distortion, and effective use of emails. The meaning and implications of non-verbal communication and body language are also considered. The development of sound strategies developed from communication theories and practical approaches for communicating with both internal staff and external customers is encouraged.

Module 6: Performance Management – Informal and Formal, Including Appraisals
A key mistake is that like being a parent, some people believe that they will do it better naturally. A little training and practice can help a manager develop in their role and bring managers up to speed e.g. with the complex issue of performance management. This is an important process yet often received negatively as time-consuming and a worthless tick-box exercise. It is useful as it helps measure performance and quality in a two-way process, and goes towards building the confidence and insight both to manage appraisals, and to encourage the broad development of individuals. There is a lengthy discussion of performance management to determine its need, development over time and its impact e.g. using informal and formal appraisals. Its approaches to performance management in practice e.g. its uses in terms of rewards and as a focus on performance-related pay (PRP). The role of 360-degree feedback in performance management, giving and receiving feedback is explored in terms how to make the process effective and user-friendly.

Module 7: Developing Individuals into an Effective Team – The Art of Delegation
If one has read animal farm, then one is aware that when you form a team, natural strengths and weaknesses of people become apparent. How skills influence a team depends on the nature of a task, but we know the styles and qualities we admire in a team manager from experience. The types and nature of teams are defined, including the growing importance of “matrix”, “self-managed” and “virtual” teams. Theories of team development (Tuckman) and their application: the importance of “storming” and pitfalls of “groupthink”; the value of identifying “team role preferences” (Belbin), and the implications of this are investigated. An understanding of team development and roles is justified as assisting the establishment of “High Performing Teams”. Teamwork is linked to the principles and practical steps required for effective delegation, which is seen as essential to efficient use of people as a resource.

Module 8: Essentials of Conflict Management
Disagreements arise often out of petty reasons, stress or can be productive if managed constructively during team-work to form the best process for getting a task done. Different managers have differing styles and methods for managing difficult people, conflicts and disagreements in the workplace. Working on the basis that communication lies at the heart of management, conflict is presented as “communication which has gone wrong”, and focuses on an analysis of why conflict occurs, how to recognise it, and why it is so costly e.g. if staff call in sick. Practical advice on how to minimise conflict, and hopefully avert it in the first place e.g. through the use of negotiation theory is provided. The importance of raising self awareness to understand conflict situations e.g. how one appears to others, is covered with reference to e.g. Johari windows. Disciplinary cases and grievances, their cost and management issues through underlying theories of conflict management e.g. Thomas Kilmann Model (TKI) is discussed. The Management of performance issues which could lead to conflict, managing conflict in teams and the use of the Strength Deployment Indicator® – The SDI® concludes this topic.

Module 9: Design and Delivery of Staff Development Activities
Training and staff development has been mentioned throughout this course. The provision of systematic advice on how to plan, design and deliver the best approach to training is given. This includes how to deliver formal presentations, interactive workshops, facilitation and production of online learning materials here through an array of activities. It is based on the view that managers need to have a working knowledge and to take a proactive part in cost-effective and relevant staff development, and to be in a strong position to evaluate training provided externally, by the Training Department or themselves. Practical advice on the use of a variety of visual aids in staff development, including use of PowerPoint and flip charts is provided. Advice on good design of slides, tips for effective presentations, and guidelines for interactive sessions, using a facilitative approach is provided. Evaluation of staff development activities are taught so that the worth of each activity can be measured.

Module 10: The Personal Development Plan
The whole course is brought together by discussing the need of raise awareness of the importance of the Personal Development Plan (PDP). This is used not only to support the performance management system, but also for the general growth of the individual, including realising one’s potential, enabling future progression, and improvement of the work-life balance. It provides a working knowledge of how to follow the cyclical process of personal development planning, starting with S-SMART development goals, and including the construction of a “personal profile.” A variety of techniques to evaluate an individual’s development needs e.g. use of competence indicators; and various readily available psychometric tests such as Honey & Mumford’s Learning Styles, or Personality Type Indicators e.g. the MBTI® are discussed. Managers are encouraged to make the time to foster their own development. It stimulates reflection one’s own practice in order to help develop skills to become a competent and effective manager.

(Please click on the curriculum tab above to see a detailed view of each module)


What Will You Learn?

  • In Management Development, participants will embark on a transformative journey to enhance their leadership skills and propel their careers to new heights.
  • Throughout this comprehensive course, learners will delve into a diverse range of topics designed to cultivate effective managerial capabilities.
  • From mastering the art of communication and conflict resolution to honing strategic decision-making and team-building skills, participants will acquire the essential tools and techniques needed to thrive in leadership roles.
  • Additionally, the course will cover crucial aspects of organisational management, including performance evaluation, change management, and fostering a culture of innovation.
  • Through interactive modules, case studies, and practical exercises, participants will gain actionable insights and real-world strategies to drive organisational success and inspire their teams to achieve excellence.

Career Profile - Business Development Manager


Career Profile


As a business development manager, you’ll identify new business opportunities in order to generate revenue, improve profitability and help the business grow

Your work can involve careful strategic planning and positioning in the appropriate markets, or enhancing the operation of the business, position or reputation in some way.

You may have a single role in the organisation or lead a team of staff. Your work will often reach across all areas of the business.

Types of business management

Business development can be applied to almost all types of business, but you may choose to specialise in a certain sector, such as:

* construction
* education
* finance
* healthcare
* IT
* manufacturing
* telecommunications.

Alternatively, you may work across many different businesses, but with a specific focus on either:

* B2B (business to business)
* B2C (business to consumer).

Responsibilities
As an business development manager, you’ll need to:

* research and identify new business opportunities – including new markets, growth areas, trends, customers, partnerships, products and services – or new ways of reaching existing markets
* seek out the appropriate contact in an organisation
* generate leads and cold call prospective customers
* meet with customers/clients face to face or over the phone
* foster and develop relationships with customers/clients
* understand the needs of your customers and be able to respond effectively with a plan of how to meet these
* think strategically – seeing the bigger picture and setting aims and objectives in order to develop and improve the business
* work strategically – carrying out necessary planning in order to implement operational changes
* draw up client contracts – depending on the size of company, this task may be completed by someone else or agreements may not be as formal
* have a good understanding of the businesses’ products or services and be able to advise others about them
* ensure staff are on board throughout the organisation, and understand the need for change and what is required of them
* train members of your team, arranging external training where appropriate
* discuss promotional strategy and activities with the marketing department
* liaise with the finance team, warehousing and logistics departments as appropriate
* seek ways of improving the way the business operates
* attend seminars, conferences and events where appropriate
* keep abreast of trends and changes in the business world.

If your business development role is more sales orientated, you may also:

* help to plan sales campaigns
* create a sales pipeline
* negotiate pricing with customers, and suppliers in some cases
* increase sales of the business
* carry out sales forecasts and analysis and present your findings to senior management/the board of directors
* develop the business sales and marketing strategy.

Salary

* Your starting salary as a graduate business development manager will be in the region of £25,000 to £28,000.
* At mid-management level with several years’ experience, you can expect to earn between £30,000 and £60,000, depending on the region and sector you work in.
* As a senior business development manager or business director, it’s possible to earn around £80,000.

Salaries are affected by regional variances, and pay is generally higher in London and the South East. The sector you work in is also a determining factor.

It’s common for bonuses to be paid and these can be very large, sometimes matching your annual salary. Some jobs will be advertised with ‘uncapped commission’. Jobs are often advertised with a basic salary and a higher on-target earnings (OTE) figure. Other benefits may include a pension, healthcare scheme membership and company car.

Working Hours

You’ll usually work a regular 9am to 5pm, Monday to Friday week, though you may on occasion have to work longer to meet a project deadline or when attending an event or conference.

Flexible working and working from home may be possible.

What to expect

* You’ll work in an office environment, but will frequently travel within the day for face-to-face meetings with customers and other business partners.
* It can be challenging trying to create new business opportunities, in addition to the constant pressure of meeting or exceeding targets. However, business development is quite a creative role and can be very satisfying.
* You may have the responsibility of managing a team and their output.
* You’ll be expected to dress smartly, especially for meetings, though slightly more relaxed business casual attire may be acceptable at other times.
* Depending on the type of business, overnight or overseas travel may be required.

Skills

You’ll need to have:

* tenacity and drive to seek new business and meet or exceed targets
* an excellent telephone manner for making initial contact and for ongoing communication with customers and business associates
* interpersonal skills for building and developing relationships with clients
* written and verbal communication skills – needed for communicating with a range of people, both internally and externally, as well as presentation skills
* IT skills, including the use of spreadsheets
* teamworking skills and a collaborative approach to work
* decision-making skills
* the ability to multitask and prioritise your workload
* project management and organisational skills
* the ability to motivate yourself and set your own goals
* negotiating skills
* the ability to think strategically
* the ability to analyse sales figures and write reports
* a flexible approach to work with the ability to adapt to a fast-paced, ever-changing environment
* initiative and the confidence to start things from scratch.

The ability to speak a foreign language is an asset if you’re dealing with overseas clients.

A full driving licence is a requirement for many roles.

Career prospects

Business management is carried out across many sectors, in most towns and cities and within many different types of organisation. As a result, there are many possibilities for career development.

You could choose to specialise in a particular sector, such as IT or healthcare, or in a particular area such as sales or marketing.

You may progress to the role of senior business development manager, perhaps being responsible for a bigger team or department, with higher targets. With enough experience, you could reach director level.

Working overseas is possible if you work for an international company. You may have the option of travelling and working for short periods in the overseas divisions of your company, or you could apply for a permanent overseas transfer or to a new company.

There are also opportunities to move into consultancy work, providing advice to a range of companies. You may also consider setting up your own business development consultancy.


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Course Entry Requirements - Do I need previous experience?


  Course Entry Requirements


At Open Learning College, we firmly believe that education should be accessible to everyone, regardless of their background or previous education experience. That’s why we’ve designed our Management Development (Level 3) course to be open to anyone who is interested in learning more about this fascinating subject, without any prior knowledge or experience required.

We want to give everyone the opportunity to expand their knowledge and take part in a highly rewarding online course, which is why we keep our entry requirements to a minimum. This means that you can start the course at any time and study at your own pace for up to 12 months from the date of initial registration, with the full support of a personal tutor.


Tutor Support - What support will I receive?


 The right support


Our Management Development (Level 3) course is designed to provide you with comprehensive materials to guide you through your learning journey. You’ll have the support of your own personal tutor, who will be there to assist you with your coursework and answer any questions you may have. Furthermore, our Student Advisors are always available to provide you with practical advice and guidance via the online portal, email or phone, ensuring that you’re fully supported throughout your studies.

When you’re choosing a course provider, it’s vital to check the quality of their learning materials, the qualifications you will receive, and the kind of learning support that will be offered. With Open Learning College all our courses lead to Industry Recognised Qualifications. We’ll also give you high quality interactive online course materials and all the support you need.

  • When you gain a qualification with us you can be sure it will make your CV stand out and that it will be recognised and respected by your future employer. To ensure you succeed, Open Learning College also gives you:
  • Easy access to our courses with no entrance exams to sit and no previous experience required
  • Course materials written and developed by experts in their field
  • Access to a dedicated personal Tutor who will help you with any queries or if you need further clarification
  • V.O.I.C.E our Innovative delivery platforms enhances your learning via the Metaverse, Zoom or our Learner Management System.
  • Course Advisors who are specially trained to provide you with information about which of our courses is most suitable for you and your goals
  • All the support you need to help you succeed in your choice.

 


Course Assessments - How will I be assessed?


 Course Assessments


The Management Development (Level 3) course at Open Learning College is designed to provide a comprehensive and flexible learning experience. Unlike traditional exam-based courses, our course is marked through a process of continuous assessment, which is guided by your personal tutor.

This means that you won’t have to worry about memorising information for a final exam. Instead, you will have the opportunity to learn at your own pace and apply your knowledge through practical assignments and quizzes at the end of each module. Our online platform allows you to access the course from anywhere and at any time, and you can also choose to receive the course materials by post.

When you complete each module, you will submit your assignments and quizzes online for marking. While there is no word count requirement for these assignments, we do expect well-thought-out and complete answers. Your tutor will provide constructive feedback and guidance on areas for improvement to help you achieve your best performance.

Once your assignments have been verified and assessed, you will be awarded a certificate of achievement from the Open Learning College. This certificate confirms that you have met all of the learning outcomes and assessment criteria for the Management Development (Level 3), and demonstrates your competency and knowledge in this field.

With this qualification, you can advance your career or pursue further studies in the field of Management Development.


Course Duration - How long will it take to complete the course?


 Course Duration


We recommend you spend approximately 200 hours of your time studying for Management Development (Level 3) course. The pace of study is completely up to you. To give an example, if you dedicate 4 hours per week to study,  it would take you one year to complete but if you could spare 8 hours a week you could complete it in six months.

Get started today, and you can earn your Open Pathway Accreditation Diploma (OPA.dip) in Management Development (Level 3) in as little as six months. 


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Course Qualification - What qualification will I receive?


  Course Qualifications


This is a dual-certification course and you will therefore receive two qualifications. This course is certified by Open Learning College via the Open Pathway Accreditation Programme.

This course leads to a Level 3 for successful learners. This means that it is independently accredited at a level of learning equivalent to level 3 on the Regulated Qualifications Framework (RQF) for England.

This qualification has been developed by Open Learning College to meet the specific needs of our learners and has been accredited by QLS demonstrating the learning activity has reached the required Quality Licence Scheme standards and benchmarks.

The Quality Licence Scheme recognises a provider’s commitment to high-quality courses in the non-regulated sector, by evaluating quality processes and endorsing an organisation. This demonstrates to the people you work with that there is a commitment to delivering a high quality of learning and learners are able to receive an endorsed Certificate of Achievement upon completion of their course.

Open Learning College have undergone external quality checks to ensure that the organisation and the courses’ it offers meet a high standard. Regular reviews of our courses are carried out as part of the endorsement process.

The course depth and study has been benchmarked at Level 3 against level descriptors published by Ofqual.

1. You will receive your accreditation directly from QLS, once you have successfully completed your course (certification fees are included in the course fee).

2. You will receive the Open Pathway Accreditation Diploma (OPA.dip) from Open Learning College.



Grading & How it Works

The UK has a unique higher education grading system. Its most unique feature compared to traditional grading systems is that it aims to be more specific in describing students’ academic achievement.

This type of assessment method is highly valued because it offers many advantages. Most importantly it highlights your academic strengths and specific skills, therefore, it helps employers gain a better understanding of your true potential.

Since it is proved to be such an efficient tool to assess students’ performance, many foreign countries like Canada, Australia and India are using the same grading system on some occasions with small changes to fit into their own local educational context.

We use a letter grade scale from A to F to indicate the students’ academic performance. If you get an A it means you have shown outstanding knowledge whereas if you get an F it means your score is not sufficient to pass the exam.


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What's Included - What do I get when I enrol?


  What’s Included


Your course fee covers everything you will need to successfully complete the Management Development (Level 3) online study course and earn your qualification:

A full range of student services, including:

  • All textbooks, study folders, and/or online learning aids designed for online learning.
  • Free Open Learning College branded promotional item when you enrol.
  • One year’s educational support by a specialist tutor in your chosen course field.
  • Life-time access to the online student portal Xperience™ (Student Chat, Forums and Online Support Resources).
  • Comprehensive Study Guide & Study Plan.
  • PDF or hardcopy certificate to show employers (employer has access to certificate validation).
  • Life-time access to Career Hub our dedicated portal to support our students career aspirations.
  • Invitation to job fairs, webinars and career days for your faculty.
  • A diploma from the Open Learning College from our Open Pathway Accreditation programme (OPA.dip).
  • National Union of Student (NUS) TOTUM card
  • Free postage and packaging for UK mainland students.
Learning for Life Pack
  • Academic Reference
  • CV Refresh
  • Lifetime access to Career Hub
  • 25% off your Next Course

 


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Course Enrolment Fee - How much are the course fees?


  Course Enrolment Fees


We want to make sure that you get the best value for your money, which is why we have included the registration fee, certification fee, and full tutor support in the course price. Enrolling in the Management Development (Level 3) course would usually cost £581.25, but for a limited time, you can get a 20% discount and pay only £465.00 if you enrol online and pay in full.

If you prefer to spread the cost, you can choose our Easy Payment Plan. Simply pay a deposit of £116.25 when you enrol online and then make 4 equal payments of £116.25 per month.

The first payment is due about a month after you receive your course.

Payment Method Deposit Instalment Total
Pay in Full £465.00 N.A £465.00
Instalment Plan £116.25 £116.25 X 4 £581.25

Note: Instalment plans are not available to our international students.

 

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Enrol today and pay nothing and then pay in full up to 30 days later or split the cost into 3 interest-free monthly instalments. At checkout choose Klarna as your payment option and get the 20% pay in full discount option and access to your course today.

Method of Study - How will I learn?


Study Method


Study Pack Version

The course comes to you as a paper-based pack delivered by courier.

You will be given guidance through the Study Guide on the nuts and bolts of studying and submitting assignments.

Online Version

Our online course is an educational programme delivered over the internet, using our proprietary technology V.O.I.C.E. thus allowing students to access learning materials, lectures, and assignments through a digital platform. This type of learning enables participants to study remotely, typically at their own pace and time, using various digital tools like videos, presentations, discussion forums, and interactive modules.

The courses often offer flexibility in scheduling, allowing students to balance their studies with other commitments. Students can interact with instructors and peers through online communication channels like Zoom for Education and the Metaverse, and submit assignments electronically.


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Remote Learning - What is remote learning and is it right for me?


  Remote Learning Explained


Metaverse Learning

In this era of technological advancement, the way we learn has also evolved. Open Learning College introduces learning in the Metaverse, a concept that brings the learning experience right to your digital doorstep. With this innovative approach, you can create your avatar and visit your virtual campus and explore your chosen course from the comfort of your home, the coffee shop down the street, or even while relaxing at the park. Through cutting-edge platforms like V.O.I.C.E, we deliver course materials, tutor guidance, and engaging content online. This means you have the freedom to choose when and where you learn, all while staying connected with tutors and fellow learners.

Unleash the Power of ZOOM

Open Learning College offers dynamic learning through Zoom. With Zoom, you can join live interactive sessions, virtual classrooms, and connect with your instructors. Zoom provides the bridge to real-time discussions, making learning engaging and responsive. No need to be physically present; you can actively participate from anywhere with an internet connection. Zoom transforms your digital device into a window to knowledge, ensuring that learning is an accessible, collaborative, and exciting journey.

Learner Management System (LMS)

Our comprehensive Learner Management System empowers your learning experience. Designed for ease and accessibility, the LMS lets you access course materials and associated resources. With the LMS, you are in control of how you manage your learning journey. You can organize your study plan, access resources, and stay on top of your course. The LMS is the key to personalised learning, ensuring that you navigate your educational path with confidence and independence.

V.O.I.C.E.

Open Learning College’s approach empowers you to embrace remote learning like never before. Through our industry leading, innovative platform V.O.I.C.E we incorporate the  Metaverse, Zoom for Education, and our incredible Learner Management System (LMS), you have the tools to create a learning experience tailored to your needs. The digital era has redefined education, making it more flexible, accessible, and engaging. With us, you can embark on your learning journey with the power of technology at your fingertips, whenever and wherever you want.


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FAQ's - Our most frequently asked questions


  Got A Question?


How does distance learning work?

To ensure studying is flexible and convenient, most of our courses are divided into modules. You work through each module at your own pace and time. Once completed, submit the test, quiz, or assignment for marking. The support period is dependent on the type of course you choose; our minimum support period is one year.

When can I start the course?

The answer is simple, when YOU want; you can start the course at any time we do not have any set enrolment dates. Most of our courses don’t requireany previous experience or qualifications. All you need is a desire and motivation to succeed. You can even start right now – call and speak to one of our Course Advisors.

How long does the course take?

This is dependent upon your choice of course and how fast you want to learn. A full breakdown of the course is available in the course brochure or online. We do provide estimated number of study hours; ask our course advisors for details.

Do the courses have tutorial support?

Yes, you will be allocated a tutor who specialises in your chosen subject and will guide you through the course, mark your assignments and generally help you with any problems you may have.

If I fail an assignment can I retake it?

Yes, your tutor will ask you to resubmit your assignment and give you support as to where you could improve.

How do I get help with my course work?

You can get help by submitting a question to your tutor via the online portal and by submitting your assignments for marking. You must send your assignments one at a time so the tutor can mark one and give you feedback.

Will I get a qualification at the end?

Our courses provide you with a dual certification upon successful completion of the course. You will receive an Open Pathway Accreditation (OPA.dip) from our college. The second qualification will be awarded by the Ofqual awarding body for the course.

Will I have to sit an examination?

Most of our courses do not require you to sit examinations, only continual assessments. Where there are examinations required, you will receive all the information you need to make your own exam arrangements. Please note exam fees are not included in your course fee, unless otherwise stated.

Do I have to buy any other materials?

Our comprehensive course materials are designed to be self-contained with all the relevant information you require to complete the course and gain the relevant certification. However, some of our students undertake additional reading via relevant textbooks/study guides and/or the Internet to add value to their studies.

I’m not sure of what course I should take, Can you help?

Yes we can, it is important that you pursue a course which you will enjoy. Although we cannot make this decision for you, we employ a team of dedicated Professional Course Advisors, who will guide you towards making the right choice. Whether you want specific information, or just a chat about what’s available, contact us now.

Why choose Open Learning College?

The breadth and depth of our portfolio of courses means that we will have a course to interest you. We are committed to your success and offer advice and support through every step of the process. We have a dedicated team of Professional Course Advisors that can give you access to career and study advice,whilst offering you excellent value and quality courses.

Please contact us if you have not found the answer you are looking for.

Connect with Us

Xperience™ - Student Hub



Xperience™ our student hub is a comprehensive online platform designed to enhance the learning experience and support students throughout their educational journey

We understand that studying from home can be an entirely new experience for you, and it’s okay to feel a little intimidated because it’s not the typical “classroom environment.” However, we want to assure you that you’re not alone, and we’re here to help you every step of the way. To ease your concerns, we’ve created a welcoming online student community where you can interact with your tutor and fellow students who share your interests.

As a student of Open Learning College, you’ll have exclusive access to our online student portal, Xperience™, which offers a wealth of resources to enhance your learning experience. You can connect with other students, explore our extensive resource library, and manage your account efficiently. Our comprehensive support system is committed to ensuring that you have the best possible learning experience throughout your journey.

You will be able to use Xperience™ to:

  • Full access to the Metaverse and our student community.
  • Access the student forum which allows you to share ideas and chat with other students.
  • Access free online games, for when you need a break from studying.
  • View the study guide with plenty of useful hints and tips on how to get the most out of your course.
  • View your tutor’s feedback on your marked assignments.
  • View optional reading lists for your course (where available).
  • Access free courses such as: Improving Learning Skills, Job Interview Skills, The Effective Learner, Goal Setting and Time Management, Ten Tips to Complete a Good Test Paper and others.

 


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Career Hub - Visit our online career portal CLAZMA.COM


  Career Hub


Register as a student and gain lifetime access to our comprehensive career hub, an all-in-one platform brimming with career and industry leading resources. Unleash your potential, impress employers, master essential business skills, and pave the way for your dream career.

At Open Learning College, we understand that achieving your desired career or role requires more than just a certification. That’s why our comprehensive Career Hub offers you unlimited lifetime access to a wealth of courses, PDF’s and tools, meticulously curated to empower your professional advancement. Developed and continually updated by industry leaders and career experts, the Career Hub provides you with trustworthy advice and resources on various career aspects, ensuring you have instant access to the guidance you need to succeed.

  • CV Builder: Craft a compelling CV customised to meet the specific needs and expectations of employers and recruiters.
  • Job Search Engine: Explore a vast collection of global job openings gathered from various job boards, companies, and agencies all in one place.
  • Career Planner: Map out and manage your career to-do list
  • Mock Interview Training Platform: Enhance your interview skills by practicing with a realistic mock interview and revising common interview questions.
  • Cover Letter Wizard: Effortlessly customise your cover letter for every job application
  • First Impression Generator: Enhance your networking skills and leave a lasting first impression

 

Enrol today and unlock your full potential to pave the way to a successful career.


Visit us at the Career Hub

 

Get Social! - Join our socials for daily inspiration


  Get Social!


“Join our socials for daily inspiration, discounts, insightful content, and a community of like-minded learners.”
    https://twitter.com/OLC_Connect      
         

Scan the QR code with your phone camera and like and follow us or click on the QR code to open our social pages.


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Contact Us - I'm still not sure, can you help me?


Contact Us


Explore the power of our AI Chat Bot, iCarly! Crafted with cutting-edge artificial intelligence, iCarly is designed to respond seamlessly to your queries, offering a human-like interaction. Proficient across diverse courses, careers, and educational domains, iCarly converses fluently in a range of languages, including English, Arabic, Italian, German, Hindi, Welsh, Swedish, Polish, Czech, Spanish, Maltese, and French.

Enjoy the convenience of a 24/7 accessible resource — click on the chat icon at the bottom right of this page, ask her anything, try it out now and supercharge your learning experience!

Alternatively you can contact us using the details below. 

Open Learning College
London Campus
124 City Road
London
EC1V 2NX

Tel: +44 (0) 844 357 7777
WhatsApp: +44 (0) 7521 454418
Email: [email protected]


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Hardware - Get a Tablet with your course preloaded


Get a tablet with your course pre-loaded

When you enrol with Open Learning College we can supply you with a Samsung Galaxy tablet (or equivalent) which is an excellent option for both work and play. Gone are the days when you need to rely on a desktop to get your work done. The best student tablets put power, portability and performance at the forefront of innovation and are sure to make student life a whole lot easier.

 

Is a tablet useful for students?

As a student, you are going to need a device that can work and play as hard as you do. Whether it’s note taking in lectures, researching, writing assignments or binge watching Netflix after a night out, a Samsung tablet has you covered.

A tablets offer the ideal balance between a smartphone and a traditional laptop. They are both highly portable; great when you are out and about  and powerful so you don’t need to worry about running out of battery mid way through a class.

Plus, the Samsung Galaxy Tab series is S Pen compatible giving you even more creative freedom. Whether it’s writing directly onto the screen so you can take notes or drawing and designing projects to share with others, the S Pen for Galaxy Tabs gives you the power to go beyond the norm of basic touch interaction. 

 

How can I use my tablet to study?

Bursting with awesome apps, a Samsung Galaxy Tab is the essential study companion. We’ve listed some of the ways your Galaxy Tab can help you study for assignments and ace your exams.

You can: 

1. Your tablet will come pre-loaded with your course links, that are easily accessible from your desktop.

2. Complete assignments using much loved productivity apps including Google Docs and Microsoft Office

3. Edit documents effortlessly with the awesome S Pen for Galaxy Tabs

4. Collaborate with your peers using video conferencing apps such as Zoom and Microsoft Teams

5. Access class recordings to keep up-to-date remotely

6. Access the Metaverse to visit Xperience™ our Student Hub or to join a lecture for your course. 

7. Juggle assignment deadlines with organiser apps such as myHomework

8. Take detailed lecture notes using Samsung Notes

9. Write, annotate and share group work using collaborative apps such as Google Docs

 

Can you use Zoom on a tablet?

Whether you’re working on a collaborative project or catching up with loved ones, you’ll be able to access Zoom on your Galaxy Tab. Zoom is available on the Google Play Store so you can stay connected wherever you go.

 

What are the best apps for studying?

With so many amazing apps available on Samsung tablets it can be hard to know where to begin when it comes to studying. Here are our top 5 free study apps to get you started (click on the app names to see more):

1. Samsung Notes: Write, draw and highlight in a variety of styles and colours during your lectures and meetings

2. Google Drive: Great for collaborative working whether it’s a word document, spreadsheet or formal presentation. Find your documents in Google Drive where they are saved to the free Google cloud service.

3. myHomework: A digital planner that enables you to track classes, assignments, exams and group projects so you’ll be sure never to forget a deadline

4. Microsoft Lens: Enables you to take pictures of whiteboards, blackboards, journals and other printed documents. The app will crop out everything around it and convert it into editable and shareable text.

5. RefMe: Getting to grips with source referencing in your essays can be a bit of a headache. RefMe makes the process of finding and citing sources quicker and easier. It also has thousands of educational resources which can be a great place to start your assignment research.

 

How to get your tablet?

At checkout when you enrol, you will be given the option to add your tablet and associated peripherals.  A full description of the tablet, model, size and technical specifications will be listed. 

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Technical Requirements


Minimum technical requirement for online courses


If your course is being delivered online, please ensure you meet the requirements below.

For Windows, the minimum requirements may include a Windows operating system (such as Windows 7, 8, or 10), a processor with a speed of at least 1.6 GHz, at least 2 GB of RAM, and a graphics card with at least 128 MB of memory.

For Mac, the minimum requirements may include an Apple operating system (such as OS X 10.11 or later), a processor with a speed of at least 1.6 GHz, at least 2 GB of RAM, and a graphics card with at least 128 MB of memory.


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Course Content

How to…. (a series of explainer videos)

Module 1 – The Manager as a Coach or Mentor

Module 2 – The Manager’s Role in Training and Development

Module 3 – Motivation in the Workplace – Theory and Practice

Module 4 – Management Styles Including Situational Leadership

Module 5 – Effective Communication – Understanding the Communication Process

Module 6 – Performance Management – Informal and Formal, Including Appraisals

Module 7 – Developing Individuals into an Effective Team – The Art of Delegation

Module 8 – Essentials of Conflict Management

Module 9 – Design and Delivery of Staff Development Activities

Module 10 – The Personal Development Plan

Course Resources

Student Ratings & Reviews

5.0/5Out of 5
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25 February, 2024
5.0
Having completed the Management Development (Level 3) course, I can confidently say it has been a game-changer for my career. The modules on training and development, motivation, and performance management provided me with a holistic understanding of effective management practices. The course materials were well-structured and accessible, and the support from tutors was exceptional. I've already seen a noticeable improvement in my leadership skills and team dynamics.
Sarah Miller.

College Announcements

🔍 Unlock the Secrets of Effective Management with £50 OFF the Management Development (Level 3) Course! 📈💼

Ready to elevate your leadership skills and drive organisational success? For a limited time only, we're excited to offer you an exclusive discount of £50 off our Management Development (Level 3) course!

Use code MANAGE50 at checkout before the month ends!

👣 Why Choose Our Management Development Course
The Management Development (Level 3) course, presented by Open Learning College, is your gateway to unlocking the secrets of effective leadership and people management. With 10 comprehensive modules, this course covers essential topics such as coaching, motivation, communication, conflict management, and more, providing you with the knowledge and skills needed to excel in managerial roles.

💪 What Makes Our Course Shine
Flexibility: Tailor your learning to fit your busy schedule, with 24/7 access to course materials.
Expert Guidance: Benefit from the support and expertise of our experienced tutors throughout your learning journey.
Practical Insights: Gain real-world strategies and techniques that you can immediately apply in your managerial role.

Don't miss out on this opportunity to enhance your leadership capabilities and take your career to new heights! Enroll now, use code MANAGE50* at checkout, and embark on your journey to becoming an effective and influential leader. 🌟📊

*This discount code cannot be used in conjunction with any other offer.


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