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Course Overview
Embark on a transformative learning journey with the UK’s most innovative home study provider, offering courses designed to unlock your true potential and facilitate the career change you desire. Access our distance learning courses directly from anywhere, anytime, and acquire industry-recognised Professional Qualifications essential for advancing in your career.
Specifically, explore the flexible and convenient Conflict Resolution with Emotional Intelligence course, an ideal way to gain a diploma qualification. Whether you aim for further education, improved job prospects, or expanded knowledge, this comprehensive course allows you to prepare thoroughly for exams or careers through home study. Plus, it’s structured to be accessible and beneficial even if you have no prior knowledge in Conflict Resolution with Emotional Intelligence.
The intricacies of conflict resolution form an integral aspect of our daily lives, permeating various facets such as personal relationships, workplaces, and broader societal interactions. Conflict, arising from the inherent scarcity of resources and divergent needs, is not merely a disruptive force but a natural part of human interaction. This course serves as a comprehensive guide to navigating conflicts proactively, offering insights into the intricate dynamics of disagreements and providing valuable tools to transform conflict into opportunities for learning, creativity, and understanding.
A fundamental premise underlying this course is the acknowledgment that conflict is an inevitable part of the human experience. Whether it unfolds at home, in the workplace, within teams, or even on a global scale, conflicts arise wherever people interact. The course contends that the essence of conflict management lies in understanding how individuals leverage their emotional intelligence in navigating disputes. Instead of viewing conflict as an inherent problem, the emphasis shifts to how conflicts are managed, offering a paradigm that aligns with fostering healthy relationships.
One key aspect explored in the course is the diverse array of conflict modes and styles. Participants delve into an examination of the strengths and liabilities associated with each mode, gaining valuable insights into their personal preferences through practical activities. By completing questionnaires and engaging in reflective exercises, individuals can identify their preferred conflict resolution styles, thereby paving the way for reframing and defusing conflicts constructively. This introspective journey empowers participants to create more productive outcomes in their interactions and relationships.
Course Key Topics
the Conflict Resolution with Emotional Intelligence course is one module.
1 . Conflict Resolution with Emotional Intelligence
- Introduction
- What is Conflict and Why It Occurs
- The Issues Around Conflict
- Conflict and Trust – Factors and Questions to Consider
- Trust
- The Trust Equation
- Building Trust
- Bullying at Work
- The Basic Anatomy of the Brain
- Responses to Emotional Events
- The Cycle of Behaviour
- Emotions in Conflict
- Managing Fight and Flight Behaviour
- Ways of Working with Conflict
- PDF: Thomas Kilmann Conflict Mode Assessment
- The Thomas Kilmann Conflict Mode Model
- Compromising
- Competing
- Collaborating
- Avoiding
- Accommodating
- Basic Skills in Conflict Resolution
- The Agreement Box – The All Important Area of Agreement
- Working with Third Party Intervention When it Becomes Necessary
- Working to Resolve Conflict
(Please click on the curriculum tab above to see a detailed view of each module)
Tutor Support
Our Conflict Resolution with Emotional Intelligence course is designed to provide you with comprehensive materials to guide you through your learning journey. You’ll have the support of your own personal tutor, who will be there to assist you with your coursework and answer any questions you may have. Furthermore, our Student Advisors are always available to provide you with practical advice and guidance via the online portal, email or phone, ensuring that you’re fully supported throughout your studies.
Course Assessments
The Conflict Resolution with Emotional Intelligence course at Open Learning College is designed to provide a comprehensive and flexible learning experience. Unlike traditional exam-based courses, our course is marked through a process of continuous assessment, which is guided by your personal tutor and is an un-regulated course awarded by the Open Learning College via the Open Pathway Accreditation programme (OPA.dip).
This means that you won’t have to worry about memorising information for a final exam. Instead, you will have the opportunity to learn at your own pace and apply your knowledge through practical assignments and quizzes at the end of each module. Our online platform allows you to access the course from anywhere and at any time.
Once your assignments have been verified and assessed, you will be awarded a certificate of achievement from Open Learning College. This certificate confirms that you have met all of the learning outcomes and assessment criteria for the Conflict Resolution with Emotional Intelligence course, and demonstrates your competency and knowledge in this field. With this qualification, you can advance your career or pursue further studies in the field of Conflict Resolution.
Course Duration
We recommend you spend approximately 1 hour of your time studying for Conflict Resolution with Emotional Intelligence course. The pace of study is completely up to you.
Get started today, and you can earn your Open Pathway Accreditation Diploma (OPA.dip) in Conflict Resolution with Emotional Intelligence.
Course Entry Requirements
At Open Learning College, we firmly believe that education should be accessible to everyone, regardless of their background or previous education experience. That’s why we’ve designed our Conflict Resolution with Emotional Intelligence course to be open to anyone who is interested in learning more about this fascinating subject, without any prior knowledge or experience required.
We want to give everyone the opportunity to expand their knowledge and take part in a highly rewarding online course, which is why we keep our entry requirements to a minimum. This means that you can start the course at any time and study at your own pace for up to 12 months from the date of initial registration, with the full support of a personal tutor.
Course Enrolment Fees
We want to make sure that you get the best value for your money, which is why we have included the registration fee, certification fee, and full tutor support in the course price. Enrolling in the Conflict Resolution with Emotional Intelligence course would usually cost £123.75, but for a limited time, you can get a 20% discount and pay only £99 if you enrol online and pay in full.
Note: Instalment plans are not available to our international students.
Course Qualifications
This course is certified by the Open Learning College via the Open Pathway Accreditation Programme.
You will receive the Open Pathway Accreditation Diploma (OPA.dip) from Open Learning College.
What’s Included
Your course fee covers everything you will need to successfully complete the Conflict Resolution with Emotional Intelligence online study course and earn your qualification:
A full range of student services, including:
- All textbooks, study folders, and/or online learning aids designed for online learning
- Life-time access to the online student portal Xperience™ (Student Chat, Forums and Online Support Resources)
- Comprehensive Study Guide & Study Plan
- PDF certificate to show employers (employer has access to certificate validation)
- Life-time access to Career Hub our dedicated portal to support our students career aspirations.
- Invitation to job fairs and career days for your business faculty.
- A diploma from the Open Learning College from our Open Pathway Accreditation programme (OPA.dip).
- One year’s educational support by a specialist tutor in your chosen course field.
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Course Content
Conflict Resolution with Emotional Intelligence – FREE Course Starter Pack
Module 1 – Conflict Resolution with Emotional Intelligence
Final Exam
Course Resources
College Announcements
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🌟 Why Choose Our Conflict Resolution with Emotional Intelligence Course
Presented by Open Learning College, this course is your gateway to mastering the art of resolving conflicts with emotional intelligence. Dive into comprehensive modules covering essential topics—from understanding conflict dynamics to applying emotional intelligence in challenging situations. Gain valuable insights and skills essential for fostering positive relationships in both personal and professional settings.
💡 What Makes Our Course Shine
Expert Guidance: Benefit from experienced tutors providing support throughout your learning journey.
Real-World Skills: Acquire practical knowledge crucial for success in conflict resolution and emotional intelligence.
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Jack Turner